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About the Role
Family Service League is seeking a full-time Social Worker for the High Utilization Referral program. The Social Worker engages, assesses, and provides linkages to referrals made by law enforcement through the High Utilizer Referral Program. They provide in person and telephonic crisis intervention, de-escalation, and assessment as part of Mobile Crisis.
Responsibilities
- Triage all cases referred into the High Utilizer Referral Program.
- Engage and build rapport with individuals and their supports via in person and telephonic outreach.
- Provide in person and telephonic crisis intervention and de-escalation.
- Conduct clinical assessments, provide referrals, and follow up on linkages.
- Monitor individuals’ utilization of crisis services and community supports versus ongoing engagement with law enforcement.
- Utilize resources such as PSYCKES to review relevant clinical information.
- Work closely with law enforcement to accept referrals and provide a co-response to individuals in crisis, when clinically necessary.
- Complete all clinical documentation in accordance with NYS Office of Mental Health in an electronic medical record.
- Coordinate with outside providers and collateral contacts.
- Attend routine supervisions and team meetings.
- Work as part of a multidisciplinary team, conferencing cases, communicating outcomes and providing follow up.
- Complete trainings and maintain proficiency with de-escalation and crisis intervention skills.
- Perform all other duties as assigned.
Requirements
- Master’s Degree required.
- LMSW, LMHC, LMFT or related licensed clinical degree required.
- Minimum of 6 months of experience in a behavioral health setting required.
- Clinical experience preferred.
- Proficient computer skills, including Microsoft Office required.
- Experience with an Electronic Health Record preferred.
- Excellent interpersonal and verbal and written communication skills required.
- Ability to problem solve, multitask, make clear decisions and work as part of a team required.
- Bilingual in Spanish preferred.
- Evening, weekend, and overnight hours may be required.
- Valid and clean NYS Driver’s License and ability to safely operate a motor vehicle is required for the Mobile Response Team.
- Ability to bend, stretch, and stand for long periods of time.
Skills
- Crisis intervention
- De-escalation
- Clinical assessment
- Referral management
- Electronic medical record documentation
- Interpersonal communication
- Verbal communication
- Written communication
- Problem solving
- Multitasking
- Decision making
- Teamwork
- Microsoft Office proficiency
Location
- NYS
Work Type
- Full-time
- Mobile Response Team
Experience Level
- Minimum of 6 months of experience in a behavioral health setting
Education Level
- Master’s Degree
- LMSW
- LMHC
- LMFT
Benefits
- Weekly clinical supervision provided
- Free CEU training available
- Floating Holiday
- Health and Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Retirement Savings Plan with a 5% employer contribution
- Life and AD&D Insurance
- Generous PTO (paid time off)
- Up to 11 paid Holidays
- Paid Sick Leave
- Student Tuition Remission Program
- Employee Assistance Program (EAP)
- Company paid Short-Term and Long-Term Disability
- Employee Discounts
About the Company
- Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.