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About the Role
Drive compliant, scalable, and value-focused customs execution across the Americas. This role connects the Global Customs & Trade team with regional stakeholders and partners across the United States, Canada, Mexico, and Brazil, governing customs operations, strategic duty-saving programs, market expansion, and regulatory risk.
Responsibilities
- Own the regional implementation of global customs policies, controls, and governance standards across the Americas.
- Oversee customs activities performed by brokers and operational partners, ensuring consistent compliance, performance, and accountability.
- Identify, build, and implement customs value-creation programs such as Duty Drawback, Foreign Trade Zones, First Sale for Export, preferential trade programs, and valuation-related opportunities.
- Lead the customs design and governance of new markets, business models, and complex flows, including regulatory requirements, licenses, processes, controls, and partner readiness.
- Monitor customs risks, broker performance, operational KPIs, and realized savings, addressing exceptions and driving sustainable root-cause improvements.
- Partner with Finance, Tax, Legal, Logistics, Operations, Product, and regional leadership to embed customs requirements into business decisions and provide clear visibility of risks, opportunities, and financial impact.
Requirements
- Hold an active U.S. Customs Broker License.
- Bring 10+ years of experience in customs, trade compliance, international logistics, or customs duty-optimization programs.
- Have deep practical knowledge of U.S. and Canadian customs requirements, with relevant exposure to Mexico and/or Brazil.
- Have implemented or governed customs programs such as CTPAT, Foreign Trade Zones, Duty Drawback, First Sale for Export, and preferential trade programs.
- Be experienced in leading through customs brokers, consultants, and cross-functional stakeholders, translating strategy into clear processes, controls, and measurable outcomes.
- Be fluent in English and Spanish; Portuguese is considered a strong advantage.
Skills
- Critical Thinking
- Complex Decision Making
- Influential Communication
- Risk Taking
- Collaborates
- Drives Results
Location
- Americas
Work Type
- Full-time
Experience Level
- Senior
- 10+ years
Salary/Compensations
- $152,000 - $190,000
Benefits
- Medical, dental, and vision benefits
- Industry leading PTO package
- Competitive 401k program
- 11 paid US holidays
- Corporate office closure between Christmas and New Year
- Product perks
About the Company
- Global Customs & Trade enables On’s products to move across borders compliantly, efficiently, and at scale.
- We are a collaborative, globally connected team that combines regional expertise with consistent standards, uses data to improve decision-making and partners across the business to manage risk, support growth, and create sustainable value.