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About the Role
The Sales Associate will welcome and educate clients on services, memberships, and products, support consultative selling and booking to drive conversion, and ensure client check-in/out accuracy and satisfaction. This role also involves maintaining clinic cleanliness, restocking products, supporting daily setup/close, and assisting with cash wrap procedures.
Responsibilities
- Welcome and educate clients on services, memberships, and products.
- Support consultative selling and booking to drive conversion.
- Ensure client check-in/out accuracy and satisfaction follow-through.
- Maintain cleanliness, restock products, and support daily setup/close.
- Assist with cash wrap procedures under supervision.
- Follow all operational and compliance policies precisely.
- Collaborate with peers and leaders to meet clinic goals.
- Participate actively in team meetings and training sessions.
- Seek feedback and demonstrate continuous learning.
- Assist in promotional events or in-clinic activations.
- Support inventory counts and merchandising resets as needed.
- Provide occasional coverage for peer shifts to ensure continuous operations.
Requirements
- Must be available and able to work weekends (sat AND sun) regularly.
- Must have availability to work and be scheduled for 4 days a week.
- Must be available to work during Clinic Operating Hours.
- Must be able to commit to a schedule made 60 days in advance.
- Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed.
- Beginner knowledge of retail operations, POS systems, and cash handling.
- Passion for skincare and client education.
- Communication and problem-solving abilities.
- Reliable, proactive, and accountable in daily execution.
- Basic POS knowledge and comfort in fast-paced environments.
- Minimum 1 year retail or hospitality experience preferred.
- You must be at least 18 years of age to apply.
- Flexibility in working hours, including evenings, weekends, and holidays.
- Ability to provide support to neighboring stores during peak times or special events.
Skills
- Client Engagement
- Consultative Selling
- Operational Execution
- Team Collaboration
- Communication
- Problem-solving
- Reliability
- Proactiveness
- Accountability
- Retail Operations
- POS Systems
- Cash Handling
- Skincare Knowledge
- Client Education
Location
- San Francisco, CA - Union Street
Work Type
- Part Time
- On-site
Experience Level
- Minimum 1 year retail or hospitality experience preferred
- At least 18 years of age
Salary/Compensations
- $20 per hour
Benefits
- Skin Laundry Employee Treatment & Product Discount Program.
About the Company
- Skin Laundry is committed to your growth and success, believing that success comes from working alongside a People Leader who is there to support and uplift.
- We prioritize work/life balance with an extensive Holiday Policy and initiatives supporting mental health.
- We foster a Speak Up Culture where your voice is vital and you have a safe space to share feedback and needs.
- We do not tolerate bullying, gossip, racism, or any other kind of discrimination or intolerance.
- We are enthusiastic about transforming the skin care & beauty industry.
- We are committed to creating a diverse and inclusive environment.
Equal Opportunity
- At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
- Skin Laundry believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
- Skin Laundry is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.