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About the Role
The Clinical Manager supervises counseling staff, provides leadership for the clinical team, and offers counseling and services to patients. This role is crucial in leading counseling services, managing staff, and ensuring high-quality, patient-centered care aligned with the company's mission.
Responsibilities
- Provides leadership for counseling services, including defining and refining the counseling service model and strategy.
- Supervises and manages staff, identifying and coordinating with community resources.
- Tracks and monitors service implementation to ensure high-quality, patient-centered service delivery.
- Leads the clinical team to maximize coordination and collaboration among staff.
- Troubleshoots challenges and identifies/implements new services strategies, community partnerships, or resource needs.
- Identifies and implements strategy for assigning patients to counselors.
- Monitors quality and levels of service provided and guides staff on adjustments.
- Oversees counselors’ case file management and monthly tracking reports.
- Submits summary reports to management as requested.
- Provides counseling and facilitates group activities as dictated by patient need and program expectations.
- Completes case files and tracking reports for caseload.
- Recruits, trains, and assists staff in setting individual goals and objectives.
- Promotes a positive and supportive work environment and provides continuing support to personnel.
- Conducts performance appraisals and counsels employees on performance issues.
- Continuously monitors delivery of services and care for quality, effectiveness, and compliance.
- Establishes systems that support efficient and effective delivery of services.
- Ensures ERC treatment philosophy is cohesively presented throughout the program.
- Participates with Executive Management to ensure quality of services.
- Develops and maintains clinical budget and contributes toward strategic planning initiatives.
- Develops and implements training protocols.
- Ensures clinical department’s compliance with HIPAA and the Joint Commission.
- Acts as a liaison to other internal departments and to the larger community of Eating Disorder Professionals.
Requirements
- Graduate degree in mental health or related field.
- Active LCSW, LPC, LMHC or similar licensure in state where assigned.
- 5+ years of working with mood, anxiety, eating disorders and/or trauma related disorders.
- An understanding of clinical treatment of mood, anxiety, eating disorders and/or trauma related disorders.
- If working at an eating disorder location, must have 5+ years of experience working specifically with eating disorders.
- If working at an eating disorder location, must have an understanding of the clinical treatment of such disorders.
- 2+ years of management experience.
Location
- Nationwide
Work Type
- Full-time
Experience Level
- 5+ years of working with mood, anxiety, eating disorders and/or trauma related disorders
- 2+ years of management experience
Education Level
- Graduate degree in mental health or related field
Benefits
- Competitive compensation
- Comprehensive medical, dental, and vision coverage
- Generous Paid Time Off
- Parental Leave benefits
- Retirement benefits
- Tuition reimbursement
About the Company
- ERC Pathlight is a leading treatment provider for eating disorders and mood, anxiety, and trauma-related conditions.
- They offer innovative, evidence-based, and compassionate care nationwide through multiple locations and virtual programming.
- Founded in 2008, the company supports over 6,000 patients annually.
- Their mission is to expand access, elevate the standard of care, and empower patients toward recovery.
- They foster a collaborative, growth-oriented work environment where employees' contributions are valued.