Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Community Coach - NYCHA resident only role.
Rezi rewrites your resume against Equus's job description. Free.
Tailor your resume to this Community Coach - NYCHA resident only role.
Rezi rewrites your resume against Equus's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Community Coach - NYCHA resident only posting at Equus — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Community Coach - NYCHA resident only posting at Equus — free, in seconds.
About the Role
Ensure a regular program of communication, education, and support to residents, fostering growth in member numbers and quality. Involve other Jobs-Plus program departments as appropriate to achieve these goals.
Responsibilities
- Regularly engage with community partner staff and residents of New York City Housing communities on Staten Island.
- Communicate regularly with Career Advisors and the employment coordinator about local partners providing services to jobseekers with barriers to employment.
- Enter and analyze data from community questionnaires and surveys to report community needs, trends, new community support for work initiatives, and resident requests for employment, training, and other resources.
- Strategically collaborate and coordinate with the outreach team, leaders, and Jobs-Plus staff to present ideas for community engagement and implement action plans.
- Develop, document, implement, and continually refine a strategic approach to sourcing, engaging, and leveraging the strengths of diverse community partner organizations.
- Engage all community partners regularly in one-on-one dialogue about referrals and programmatic offerings, maintaining at least two contacts per organization.
- Develop effective social media and marketing campaigns to promote Jobs-Plus services and increase enrollment.
- Actively search for and engage a wide variety of educational, vocational, and social service community partners to enhance and improve services and resources for residents and members.
- Serve as the center’s community liaison, developing and communicating a deep understanding of the locality through attendance at community and partner events.
- Identify community partners whose services can be utilized by jobseekers and coordinate with the Assistant Director/Community Engagement Advisor.
- Serve as a community ambassador in the communities of service.
Requirements
- High School or HSE Diploma
- Customer Service experience
- Community engagement experience
- Effective interpersonal skills to engage residents of New York City public housing on Staten Island.
- Must be a New York City Housing resident on Staten Island in zip codes 10301, 10310, 10304, 10303, 10306, 10305, 10314.
- 1-2 years of related experience in an outreach role, preferably with government, professional, or community-based organizations.
- Strong outreach skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives.
- Ability to create buy-in and resource allocation outside direct reports.
- Excellent verbal and written communication and interpersonal skills.
- Ability to gather and synthesize information from a wide variety of people and sources.
- Excellent strategic thinking, operations, and analytical skills.
- Proficiency in Microsoft Office with high proficiency in Microsoft Excel.
- Extensive knowledge and insights of NYCHA communities on Staten Island.
- Must reside in one of the 7 New York City Housing developments on Staten Island.
Skills
- Customer Service
- Community engagement
- Interpersonal skills
- Outreach
- Communication
- Strategic thinking
- Operations
- Analytical skills
- Microsoft Office
- Microsoft Excel
Location
- Staten Island, NY
Work Type
- Full-time
Experience Level
- 1-2 years of related experience
Education Level
- High School or HSE Diploma
Salary/Compensations
- USD 20 - USD 20 - hourly
About the Company
- Equus Workforce Solutions is a leading provider of workforce development services in North America.
- With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
- When you join Equus, you can expect extensive learning opportunities and networking programs.
- But most of all you can expect to make a lasting impact on the lives of others.
- At Equus we are strengthened by diversity.
- We are committed to providing a work environment in which everyone is included, treated fairly and with respect.
Equal Opportunity
- Equus Workforce Solutions is proud to be an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
- All your information will be kept confidential according to EEO guidelines.