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About the Role

Drive strategic adoption programs at scale, create governance mechanisms for design system usage, build business reporting, and support a high-performing team of 35+ designers and engineers. Operate at the intersection of technical program management and platform strategy, ensuring hundreds of teams successfully adopt Cloudscape while continuously improving team operations through AI-powered mechanisms and data-driven insights. This is a senior individual contributor role requiring someone who can build alignment across organizational boundaries, create clarity from ambiguity, and drive outcomes that directly impact the quality and consistency of the AWS customer experience.

Responsibilities

Drive Cloudscape adoption programs end-to-end across 250+ consuming teams at AWS, defining scope, milestones, success metrics, and escalation paths
Implement governance mechanisms for design system usage across the spectrum of AWS interface types
Drive team's business monthly and weekly reporting cadence, defining KPIs that measure adoption, and delivery velocity
Identify and implement opportunities to streamline program activities using generative AI
Serve as the program management backbone for a team of 35+ designers and engineers - anticipating needs, removing blockers, and enabling delivery
Coordinate cross-functional planning (sprints, roadmap alignment, resource allocation) and facilitate team-wide operational rhythms

Requirements

Bachelor's degree in computer science, computer engineering, or related field, or experience working in Science, Technology, Engineering, or Mathematics (STEM)
Experience creating and implementing large-scale organizational programs
Experience in technical program management working directly with software engineering teams
Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and Node
Experience with design systems, UI platforms, or developer experience programs
Experience building AI-powered automation, tooling, or mechanisms to streamline program operations
Track record of supporting large teams (30+) with diverse work streams and stakeholders

Skills

Technical Program Management
Platform Strategy
Generative AI
Data-driven Insights
Organizational Alignment
Cross-functional Planning
HTML
CSS
JS
TypeScript
Node
Design Systems
UI Platforms
Developer Experience

Location

Work Type

Full-time

Experience Level

Senior

Education Level

Bachelor's degree

Benefits

Flexible work hours and arrangements

About the Company

Cloudscape is the design system for AWS - a comprehensive set of UI guidelines, front-end components, design resources, and development tools used by 250+ teams at AWS to build intuitive, engaging, and inclusive user experiences across the AWS Management Console and beyond.
With 114+ components, 80+ patterns, generative AI tooling, and an open-source presence on GitHub, Cloudscape powers every customer-facing surface of the AWS console and defines the visual and interaction language for the AWS platform.
Cloudscape is part of AWS Utility Computing (UC) which provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry.
As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Equal Opportunity

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.