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About the Role

The Head of AI & Technology Security Operations is accountable for ensuring the FCA’s technology estate, including AI capabilities, is robust, secure, and resilient against disruption, failure, or exploitation. This leadership role integrates operational resilience, infrastructure governance, supplier oversight, and enterprise technology and AI-specific vulnerability management.

Responsibilities

Lead the development and operation of the FCA’s AI vulnerability and threat management capability.
Establish clear frameworks and controls for the safe deployment of AI.
Maintain effective AI governance, including ownership, inventory management, and risk classification.
Act as accountable owner for technology and AI risk, including control design, testing, and assurance.
Provide metrics-led reporting to senior committees and Board-level forums on risk posture and emerging threats.
Oversee critical third-party and AI supply chain dependencies.
Ensure supplier, concentration, and substitution risks are understood and managed.
Own technology continuity strategies across data, digital, and AI services.
Oversee scenario testing, failover design, recovery validation, and core service operations.
Lead and develop multidisciplinary teams across technology risk, AI operations, supplier management, continuity, and live service operations.
Build strong capability, clear accountability, and a culture of shared responsibility for secure systems.
Represent the FCA externally with government, regulators, industry bodies, and standards organizations.
Manage team budget, headcount, resources, and IT supplier spend of approximately £80m.
Champion innovation, continuous improvement, and the safe adoption of emerging technologies.

Requirements

Hands-on experience with AI or agentic AI technologies.
Familiarity with UK regulatory frameworks for operational resilience, critical third parties, cyber resilience, and AI governance.
Experience within financial services, government, regulatory, or other highly regulated environments.
Strong stakeholder management skills, capable of engaging with senior stakeholders and third parties.
Evidence of managing supplier relationships across a complex environment.
Knowledge of NIST AI RMF, ISO 42001, ISO 27001, DORA, or similar frameworks.
Ability to manage and control risk, embed good practice, and drive change.
In-depth working knowledge of multiple domains, including Engineering, DevOps, AI, Cyber Security, and Cloud technology platforms.
Experience driving change, process efficiency, and improvements, delivering value for money and innovation.
Ability to inclusively lead a large group of talented individuals with diverse expertise and backgrounds.

Skills

AI vulnerability and threat management
AI governance
Technology risk management
Operational resilience
Infrastructure governance
Supplier oversight
Enterprise technology
AI-specific vulnerability management
Cyber and Information Resilience
AI-driven risk mitigation
Model vulnerability assessment
Upstream dependency risk management
Data poisoning mitigation
Adversarial attack defense
Control failure analysis
Service Desk operations
Incident Management
Cyber Security Operations
Supplier Management
Stakeholder management
NIST AI RMF
ISO 42001
ISO 27001
DORA
Engineering
DevOps
AI
Cyber Security
Cloud technology platforms
Change management
Process efficiency
Team leadership

Location

London
Leeds
Edinburgh

Work Type

Hybrid working model
Minimum 40% in the office each month (50% for senior leaders)
From September 2026, minimum 50% in the office (60% for Executive Director and Directors)

Experience Level

Experienced manager
Senior technical specialist
Existing Head of Department
Senior leadership role

Salary/Compensations

London - £129,400 - £194,100
National - £117,700 - £176,500

Benefits

30 days holiday per year plus bank holidays
Private healthcare with Bupa
Non-contributory Pension of at least 8% of basic salary (increasing with age up to 12%)
Life assurance of eight times basic salary
Income protection
Personalised benefits package (dental, cycle to work, or cash option)

About the Company

The FCA is creating a fair and more resilient financial system, building trust in financial markets and protecting vulnerable consumers.
The FCA is undergoing significant organizational, people, process, and AI/technology transformation to become a more forward-thinking, proactive regulator.
The FCA aims to use data more effectively for better regulatory decisions and build greater cohesion across its remit.
The FCA is pursuing improvements in digital enablement, business intelligence, market data, and information management maturity.
The FCA launched a new 5-year strategy in March 2025 focusing on being a smarter regulator, supporting economic growth, helping consumers, and fighting financial crime.
The FCA is committed to achieving greater diversity across all levels of its organization.
The FCA is an inclusive employer open to flexible working arrangements.
The FCA is committed to developing its national presence with offices in Edinburgh, Leeds, and London.

Equal Opportunity

The FCA is a Disability Confident Employer.
The FCA particularly welcomes applications from women, disabled, and minority ethnic candidates as under-represented groups.
The FCA is committed to providing a wide range of reasonable adjustments for accessibility requirements.