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About the Role
Manage marketing logic, segmentation, and operational processes in no-code tools to support marketing and customer communication goals. This role is key in shaping a team with a broad remit, streamlining campaign processes and embedding cutting-edge technologies in core marketing operations.
Responsibilities
- Understand and maintain context on marketing and communications processes and goals.
- Work with technical and commercial colleagues to understand challenges and opportunities.
- Manage and support marketing audience logic, workflows, and processes in team-owned tools.
- Solve process challenges and improve operational standards across marketing channels.
- Own the reliability and documentation of created and updated processes.
- Prioritize the right level of solution, own change work, and solicit support.
- Proactively problem-solve, identify, and mitigate risks, issues, or control weaknesses.
Requirements
- Minimum of 18 months demonstrable experience working directly with platforms such as Customer Data Platforms (CDPs), Marketing Automation, Web Tracking, or Email Service Providers (ESPs).
- Solid experience and understanding of how data and logic support marketing goals and communication campaigns.
- Technical and data-savvy, solutions mindset with ambition to build great marketing and comms processes.
- Natural collaborator with the ability to work through complexity to a solution, especially in data and platforms.
- Comfortable moving fast with new technologies, tools, and in 'greenfield' areas requiring solution formation and thinking, including generative/agentic AI tools.
- Understanding of website tag-management and web tracking is a bonus.
Skills
- Marketing Automation
- Customer Data Platforms (CDPs)
- Web Tracking
- Email Service Providers (ESPs)
- Generative AI tools
Location
- London
Work Type
- Hybrid
- 3 days in the office
Experience Level
- 18 months demonstrable experience
Salary/Compensations
- Competitive Salary
Benefits
- Benefit allowance tailored to individual life and family
- Private medical and dental
- Health assessments
- Access to a digital GP
- Life assurance
- Share schemes
- Financial coaching
- Dedicated annual learning allowance
- Electric car scheme
- Cycle-to-work scheme
- Season ticket loans
- Award-winning parental leave policies
- Support for fertility treatments
- Support for new additions to the family
- Barista coffee
- Subsidised Just Eat lunches
About the Company
- On a mission to back UK small businesses by providing funding through a platform that uses data to get them funding in minutes.
- Combines the restless energy of a fintech start-up with the stability of a public company.
- A high-performing team that lifts each other up, challenges, champions, and supports one another.
- Businesses on the platform generated £7.2bn for the UK economy last year.
Equal Opportunity
- We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.