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About the Role

As a team member, you will be responsible for ensuring customers have an exceptional experience from the moment they enter the store to when they leave. Your core responsibility is to ensure our consumers enjoy their time with us in store, whether that’s helping them pick a new pair of shoes or styling an outfit.

Responsibilities

Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
Achieving sales targets and performance metrics.
Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
Maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.

Requirements

Flexible schedule and availability to work weekends and holidays
Retail sales experience is preferred, but not required
Passion for our brands and brand lifestyles
Excellent communication skills
A positive and professional attitude
Enthusiasm to learn and to share your product knowledge
Ability to work well under pressure in a fast-paced, sales-driven atmosphere
US Candidates Only
Performing duties consistent with the Company’s AAP/EEO goals and policies

Skills

Customer service
Sales
Visual merchandising
Cash management
Communication
Product knowledge

Location

Work Type

Retail environment

Education Level

High School diploma or equivalent

Benefits

Generous clothing allowance
Seasonal allowance for SB uniform
Excellent training & development opportunities
Quarterly bonuses
60% off all Sweaty Betty merchandise
25 days holiday (pro-rated if working part-time)
Refer a Friend bonus scheme
Season Ticket Loan
Access to Retail Trust - advice & support tool
Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees
Wolverine Worldwide discount
Enhanced Family Leave policy
People Pension

About the Company

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories.
With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine.
Wolverine World wide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.
Wolverine World Wide, Inc. (NYSE: WWW) is a global footwear and apparel company driven by a vision to Make. Every Day. Better.
Founded in 1883, the Company builds and grows iconic brands including Merrell®, Saucony®, Wolverine®, Sweaty Betty®, Chaco®, Hush Puppies®, Stride Rite®, HYTEST®, and Bates®, along with footwear licenses for Cat® and Harley-Davidson®.
Headquartered in Rockford, Michigan, the Company’s products are sold in approximately 170 countries and territories worldwide.
In 2025, the Company was recognized by Footwear News as Company of the Year, by Forbes as one of America’s Dream Employers, America’s Best Employers for Women, and America’s Best Employers for Company Culture, and by Inspiring Workplaces as one of the Most Inspiring Workplaces Globally.
Wolverine Worldwide is a Certified™ Great Place To Work®.

Equal Opportunity

We are working to create a culture and team that represents our mission of empowerment.
We want to celebrate our diversity, embody inclusion and create an equitable business.
This means doing more and working harder to make the long-lasting changes necessary.
We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice.
To actively listen and learn from what they have to say.
This involves focusing on learning, development, and progression across the business.
Being clear on the responsibilities we hold each other and to our community.
It also means being committed to equal employment opportunities.
Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business.
To create a culture of belonging that empowers everyone to be their best authentic self.
We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."
We know we're on a journey.
And far from perfect.
But we want to be a part of the solution to the problem.
It might not be comfortable or straightforward.
But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty.
We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always.
Because when we say all, we mean it.