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About the Role
We are seeking a dedicated and organized individual to join our dispatch team as a full-time Personnel Dispatcher. This role is ideal for someone with strong communication skills who can manage changing requirements effectively. We also offer opportunities for career changers, mini-jobs, and flexible student positions in our reception and concierge services.
Responsibilities
- Operational dispatch of our reception staff for concierge and reception duties.
- Creation and coordination of deployment, shift, and absence planning.
- Ensuring reliable and needs-based staffing.
- Monthly finalization of duty rosters for payroll preparation.
- Close and regular coordination with team leaders at respective locations.
- Active exchange and collaboration with our HR team.
Requirements
- Initial experience in service planning and personnel dispatch within a service industry (e.g., hospitality, gastronomy, flight attendant, customer service, or similar).
- Strong organizational and communication skills.
- Independent, structured, and reliable work approach.
- High customer and service orientation.
- Proficient in standard MS Office applications.
- Very good German language skills, both written and spoken.
- A short CV is sufficient for application.
Skills
- MS Office
- Personnel dispatch
- Service planning
- Customer service
- Communication
- Organization
Location
- Germany
Work Type
- Full-time
- Part-time
- Mini-job
- Flexible student job
- Home office possible
Experience Level
- Entry-level
- Career changer
Salary/Compensations
- 16.00 - 17.00 EUR gross per hour
Benefits
- Attractive remuneration
- Predictable working hours (Monday to Sunday, 5-day week)
- Modern equipment
- Structured onboarding
- Training and development opportunities
- Employee bonuses
- 20% contribution to company pension scheme
- Employee discounts
- Referral bonuses for employee recommendations
- 30% discount at our restaurants 'Brasserie Colette Tim Raue'
About the Company
- Since 2009, RAS Service Group has provided professional reception and exclusive concierge services throughout Germany.
- We ensure service is experienced daily in over 110 high-quality residential and office properties with over 300 employees – personally, professionally, and with genuine passion.
- Recognized multiple times as a Top Employer for Small and Medium-sized Businesses by Focus-Business in cooperation with kununu GmbH.