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About the Role
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. We are now looking for a Salesforce Developer to join the Supporter Revenue Platform team in our product and engineering department. The team ensures that GNM’s Contact Centre has the Salesforce Service Cloud tooling, the Guardian’s Help Centre is genuinely useful to customers, Finance staff can access data and generate reports, operational systems warehouse their data to BigQuery, and our technology stack satisfies external auditor requirements. The team’s technology ownership spans across the full stack, and includes AWS, Salesforce, BigQuery, Zuora, Stripe, PayPal and GoCardless.
Responsibilities
- Working with Apex, Lightning Web Components and declarative Salesforce configuration, but we use the tool that best fits the problem.
- Developing new features in Salesforce, integrating with our own internal services and 3rd party software.
- Providing the occasional piece of 3rd line support helping resolve some of our more complicated queries.
- Modernising deployment pipeline and testing, to operate in line with the rest of our agile processes.
- Working in a cross-functional team, which is empowered to rapidly iterate and release new features.
- Collaborating with other developers or working closely with editorial and commercial colleagues.
- Being involved in product decisions as well as technical ones.
Requirements
- Experience working with the salesforce platform with demonstrated knowledge of best practice, engineering principles and features
- Collaborative, comfortable working with stakeholders to make meaningful changes
- Experience working with Apex, Lightning Web Components and declarative Salesforce configuration
- Experience working in a cross-functional team in an agile environment
- Certifications such as Salesforce Platform Developer and/or Salesforce Agentforce Specialist are not essential for this role, but similar demonstrated experience would support your application.
Skills
- Salesforce
- Apex
- Lightning Web Components
- Declarative Salesforce configuration
- AWS
- BigQuery
- Zuora
- Stripe
- PayPal
- GoCardless
Location
- Kings Cross
- Remote
Work Type
- Hybrid
- Remote
Salary/Compensations
- £57,000 - £72,000 per year
Benefits
- 30 days of annual leave per year plus bank holidays
- Option to purchase an additional 5 days of annual leave
- Pension scheme: If you contribute 5% then we will contribute 8-12%
- 2 volunteering days annually
- Option of payroll giving
- Season ticket loans
- Private healthcare
- Life cover
- Income protection
- Eye tests
- Optional dental insurance
- Enhanced maternity, paternity, adoption and shared parental leave policies
- IVF, menopause, baby loss, and trans equality policy support
- Access to employee benefits platform for health and wellbeing support
- Free yoga and pilates classes
- Corporate gym membership
- Cycle to work scheme
About the Company
- The Guardian is a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account.
- Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives.
- We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture.
- We became the first major media organisation to achieve B Corp status.
Equal Opportunity
- We actively encourage applications from groups traditionally underrepresented in the UK media
- We value and respect all differences (seen and unseen) in all people.
- We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future.
- We actively encourage applications from people of all backgrounds.
- All roles at the Guardian are open for everybody to apply.
- It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best.
- Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs.