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About the Role

As a Senior Account Executive, you will manage the day-to-day operations and delivery of integrated communications projects. You will support your team in project administration, collaborate with agency teams, manage campaign production, and develop strong client relationships.

Responsibilities

Assist in the day-to-day delivery of creative and digital work.
Be proactive and positive, helping to find solutions without being asked.
Build a good working rapport with key client contacts.
Assist in the efficient management of projects to agreed budgets and timings.
Develop a strong understanding of client brands, businesses, and products.
Support teams in implementing approved creative/digital routes.
Ensure efficient production processes and timely, within-budget delivery.
Ensure implementation of and alignment with defined studio processes for creative development, production, and sign-off.
Implement planning and control mechanisms, including weekly status reports, cost estimates, and timing plans.
Create competitor analysis for clients and stay updated on competitor activities.
Liaise with suppliers or internal departments to ensure delivery of requirements.
Obtain all specs/formats for online campaigns and create production briefs.
Manage day-to-day client communication via phone and email.
Attend meetings and produce accurate contact reports within 48 hours.
Collect and appropriately file campaign results and samples.
Support all campaign elements across own and other teams.
Build client relationships.
Produce client case studies for new business presentations.
Act as a role model and support for team members, embodying agency values.
Share expertise and previous experiences with the wider team.
Proactively drive personal development through training and knowledge seeking.
Show confidence and creativity in internal and external meetings.
Demonstrate insight, imagination, and innovation in all tasks.
Take an active, positive role in Roar’s culture, supporting marketing, initiatives, and social activities.
Have a good understanding of Roar’s basic financial processes.
Complete timesheets accurately and understand their importance.
Understand agency services and capabilities, identifying opportunities for organic business development.
Participate in brainstorms and provide research, insights, and proposals for new business pitches.

Requirements

A minimum of 1 year of past experience as a Senior Account Executive or Account Executive.
Ideally, some financial services experience.
An understanding of digital, design, marketing, production techniques, and agency systems and procedures.
Strong organizational skills to ensure smooth workflow.
Time management and the ability to determine priorities.
Good interpersonal, teamwork, and relationship management skills.
Good oral and written communication skills.
Ability to make decisions and resolve problems proactively and effectively.
Tact, diplomacy, and maturity in relating and interacting with people at all levels.
Completion of a Criminal Records Declaration regarding any unspent convictions.
Potential need for a basic DBS check, Adverse Finance and ID check for roles in finance, HR, Legal, IT, or senior management.

Skills

Digital
Design
Marketing
Production techniques
Agency systems and procedures
Client management
Account handling
Project management
Communication
Teamwork
Relationship management
Problem-solving
Decision-making

Location

North America
EMEA
APAC

Work Type

Full-time

Experience Level

Senior

Benefits

25 days holiday
Private Medical Healthcare
Pension
Life Assurance
Income Protection
Work mobile phone
Enhanced maternity/paternity (after qualifying period)
Half a day working before a bank holiday – work permitting
Payday pizza
Fresh fruit daily
Fully stocked drinks fridges
Employee assistance programme
Gourmet Society & Tastecards
Health Screening
Holiday Purchase Scheme
RAC Vehicle Breakdown Cover
Free annual eye test
Curious sessions and other information-sharing sessions
Give as you earn (a tax-free benefit)
Cycle to work scheme - after successful completion of probationary period
Corporate Gym Membership - after successful completion of probationary period
Season ticket loan – after successful completion of probationary period

About the Company

VCCP is the global challenger network for challenger brands.
With over 1,500 people across 13 offices in North America, EMEA, and APAC, VCCP challenges convention to create value for ambitious organizations.
The agency's founding belief is 'It Only Works If It All Works', integrating specialists from strategy, AI, data, media, digital, experience, branding, creativity, production, PR, CX, CRM, employee engagement, and more.
Founded on principles of simplicity, collaboration, and un-preciousness, VCCP works with clients like Virgin Media O2, Barclays, Cadbury, Compare the Market, Domino’s, White Claw, easyJet, Primark, and Co-op.
VCCP has topped the AAR’s annual new business ranking in 13 of the last 14 years and holds multiple Agency of the Year titles.
The company shares an ambition to challenge itself, its clients, and the industry for the better.

Equal Opportunity

VCCP believes that DE&I is about creating a strong culture of inclusion where everyone can thrive and be their authentic self.
VCCP is an equal opportunity employer and does not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity.
Adjustments during the application or interview process can be requested via joinus@vccp.com.