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About the Role
This is a key role responsible for the day-to-day management of Fidelity’s ETF capability, coordinating activities across the ETF primary and secondary markets and working closely with external service providers. You will be involved in managing and helping evolve the Australian business’ ETF platform, ensuring it continues to function effectively alongside all the stakeholders that support the entire ETF ecosystem.
Responsibilities
- Manage the day- to-day ETF operations including the effective oversight of iNAVs, market making activities, authorised participant creations/redemptions and periodic ASX disclosures.
- Ensure efficient and timely delivery of operational requirements, resolving any issues or interruptions immediately.
- Meet daily/periodic internal and compliance reporting obligations, such as monthly finance reporting, monthly market maker activity monitoring, and AP risk exposure monitoring.
- Keep all ETF policies and procedures up-to-date and reviewed annually.
- Stay abreast of regulatory changes and implement new procedures as required (per ASX/ASIC requirements).
- Work closely with third-party ETF providers to continuously review, improve, and evolve the operational functionality of the ETFs.
- Identify and execute on operational enhancements as needed.
- Conduct quarterly performance review meetings and annual due diligence of third-party ETF vendors, including market maker(s), PCF provider, and iNAV calculation agent.
- Build strong relationships with internal and external stakeholders, both locally and globally.
- Support product, marketing, and sales efforts by assisting with the provision of relevant product-related data such as ETF trading activity reports, FSC questionnaire responses, and competitor analysis.
- Assist in future ETF product launches.
- Provide cross-functional support across related teams, including Fund Accounting, as required.
Requirements
- 5+ years relevant experience in an ETF/fund accounting service environment ideally within a fund manager, custodian, or fund administrator team.
- ETF operations and markets experience preferable.
- RG146 compliance or prepared to complete required learning to attain RG146.
- Tertiary qualifications that support fund accounting knowledge.
- Detailed knowledge of the rules and regulations with respect to managed investment schemes and the regulatory requirements of a Responsible Entity.
- Customer focused and service-oriented with a high degree of responsiveness, quick turnaround, impeccable follow-up, and consistent high level of attention to detail focused on exceeding expectations.
- Ability to make the complicated simple and resolve complex issues.
- Self-motivation and enthusiasm to keep abreast of developments in the financial services industry, including regulatory and market changes as they relate to managed investment schemes and Fidelity funds.
- Ability to work independently, seek information, and use initiative to achieve results.
- Pro-active approach, enabling new thoughts and ideas to be surfaced in relation to continual process improvements, automation, and efficiencies.
- Adaptable, flexible, and positive attitude towards working hours, role responsibilities, and a willingness to help others to deliver on the business strategy and team goals.
- Practical “hands-on” approach to work, learning, and continuous team development.
- Strong communication and collaboration skills.
- Organised, reliable, capable, and able to manage resources and time to deliver on key tasks and keep objectives on track.
Location
- Sydney, Australia
Work Type
- Permanent
Experience Level
- 5+ years relevant experience
Education Level
- Tertiary qualifications
Benefits
- Comprehensive benefits package
- Value your wellbeing
- Support your development
- Flexible working arrangements
About the Company
- Proudly helping clients build better financial futures for over 50 years.
- Operates 14 unlisted funds and 5 Active ETFs with plans to expand.
- The Operations team aims to position Fidelity as a provider of excellence of investment solutions and services to a broad client base.
- The ETF team is responsible for the implementation and day-to-day management of the ETF product range in Australia, ensuring services supporting ETFs in market are delivered accurately and efficiently.