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About the Role
The Executive General Manager, Travel & Holidays is responsible for the strategy, growth and performance of Journey Beyond's Travel Centre and Holidays business. Leading a national team, you'll drive revenue growth, customer loyalty and distribution performance while developing compelling travel products and strengthening strategic partnerships across the tourism industry. You'll oversee both the Travel Centre and Holidays businesses, identifying new growth opportunities and helping shape the future direction of the business.
Responsibilities
- Drive the growth, profitability and performance of the Travel & Holidays business
- Lead product development, packaging and distribution strategies across air, accommodation, touring and experiences
- Expand wholesale, trade and third-party distribution channels
- Build strategic partnerships with airlines, tourism operators and key industry suppliers
- Lead and develop a high-performing team focused on commercial and customer outcomes
Requirements
- 10+ years' senior leadership experience within travel, tourism, wholesale travel, OTA or related sectors
- Proven success growing packaged travel products, customer engagement and distribution channels
- Strong experience in supplier partnerships, contracting and commercial negotiations
- Commercial acumen with the ability to identify growth opportunities and drive performance
- Outstanding leadership, stakeholder engagement and influencing skills
- Successful candidates are required to provide a current National Police Clearance
- A pre-employment medical may be required as part of the recruitment process
Skills
- Strategy development
- Growth and performance management
- Customer growth
- Commercial outcomes
- Strategic partnerships
- Product development
- Packaging
- Distribution strategies
- Wholesale, trade and third-party distribution
- Supplier partnerships
- Contracting
- Commercial negotiations
- Leadership
- Stakeholder engagement
- Influencing skills
Location
- Adelaide
- Sydney
Work Type
- Flexible/hybrid working arrangements
- National Leadership Role
Experience Level
- Senior leadership experience
Benefits
- Generous discounts on Journey Beyond travel and experiences
- Study Assistance Program
- Career development opportunities
About the Company
- Journey Beyond is Australia's leading experiential tourism group, operating some of the country's most iconic travel experiences across rail, cruise, marine, accommodation and adventure tourism.
- Across our portfolio of brands, we're passionate about creating unforgettable experiences and connecting guests to some of the most unique destinations across Australia and New Zealand.