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About the Role
This unique role combines automotive expertise with technical research, content development, knowledge management and stakeholder engagement. You'll contribute to the creation of practical technical solutions that improve roadside diagnosis, repairs and service delivery while supporting national projects and innovation initiatives.
Responsibilities
- Research and develop technical solutions that support roadside repairs.
- Create practical technical guides, bulletins and support resources.
- Review, proof and publish technical information to ensure accuracy and quality.
- Produce engaging video content and training materials.
- Share technical advice and respond to specialist enquiries.
- Help build and improve training programs for patrol teams.
- Contribute to national projects, trials and industry research.
- Identify new tools, technologies and innovations that improve outcomes.
- Work closely with stakeholders across Australia.
Requirements
- Trade qualified Motor Mechanic or Automotive Electrician
- Current Driver Licence.
- Experience researching technical information and developing technical documentation or articles.
- Intermediate Microsoft 365 and Teams skills
- Strong organisational and time management skills with the ability to work autonomously.
- Exceptional attention to detail and ability to prioritise competing tasks.
- A collaborative approach and commitment to delivering high-quality outcomes.
Skills
- Automotive expertise
- Technical research
- Content development
- Knowledge management
- Stakeholder engagement
- Microsoft 365
- Microsoft Teams
- Organisational skills
- Time management
- Attention to detail
- Video production
- Content creation
Location
- Wetherill Park, NSW
Work Type
- Full-time
Experience Level
- Extensive automotive industry experience
Education Level
- Trade qualified Motor Mechanic or Automotive Electrician
- Certificate IV in Training and Assessment, or equivalent experience
Benefits
- Progressive flexibility, leave and well-being benefits
- Travel discounts on SIXT car rental, cruises, and accommodation
- Complimentary myNRMA membership including free Roadside Assistance
- Discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants
- Discounts on a range of NRMA personal insurance products
- Opportunities to grow, progress or relocate career within the NRMA Group
About the Company
- One of Australia's most trusted brands and proudly member owned.
- Member and community focused.
- Offers legendary Roadside assistance.
- Expanding into electric vehicle charging networks.
- Owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising.
- Aims to keep moving Australia forward.
Equal Opportunity
- Inclusion, diversity and representing the members, guests, customers and communities served.
- Welcomes applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of the team.