Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Renewals Manager role.
Rezi rewrites your resume against Cisco's job description. Free.
Tailor your resume to this Renewals Manager role.
Rezi rewrites your resume against Cisco's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Renewals Manager posting at Cisco — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Renewals Manager posting at Cisco — free, in seconds.
About the Role
This role engages with customers and partners to understand business needs and technology objectives, driving renewal strategies and ensuring customer satisfaction. It collaborates cross-functionally to provide unified solutions, identify expansion opportunities, and manage risks throughout the renewal process. The position leverages AI tools to optimize strategies and strengthen customer relationships for revenue retention and growth.
Responsibilities
- Leads cross-functional renewals of medium complexity, covering multiple technologies.
- Manages renewals for mid-size to large accounts, applying renewal strategy and commercial judgment.
- Applies structured methodologies to validate customer data and guide renewal conversations.
- Anticipates competitive threats and market shifts, tailoring renewal messaging.
- Collaborates with account teams and Customer Success to ensure renewal execution supports account objectives.
- Leads renewal execution for mid-size to large accounts, ensuring commercial and contract readiness.
- Coordinates quote preparation and risk mitigation, engaging with customers and internal teams.
- Implements scalable improvements to renewal workflows, applying automation and simplification.
- Demonstrates advanced product and service knowledge across multiple architectures.
- Leads continuous improvement efforts, identifying systemic gaps and recommending scalable enhancements.
- Uses AI tools, automation platforms, and data-driven insights to optimize renewal workflows.
- Facilitates cross-functional collaboration to align renewal strategy across account teams.
- Owns renewal execution for mid-size to large accounts, ensuring unified engagement.
- Mentors peers and contributes to best practice sharing.
- Conducts proactive risk assessments to identify potential risks early in the renewal process.
- Develops and executes comprehensive renewal strategies including commercial positioning, value articulation, and negotiation oversight.
- Manages forecasting for renewals and potential churn.
- Identifies and drives growth opportunities, including cross-sell and upsell.
Requirements
- Bachelors + 5 years of related experience, or Masters + 3 years of related experience, or PhD + 0 years of related experience, or equivalent relevant work experience.
Skills
- AI tools
- Automation platforms
- Data-driven insights
- Commercial positioning
- Value articulation
- Negotiation oversight
- Forecasting
- Cross-sell
- Upsell
Experience Level
- 5 years of related experience (with Bachelors)
- 3 years of related experience (with Masters)
- 0 years of related experience (with PhD)
Education Level
- Bachelors Degree
- Masters Degree
- PhD
About the Company
- At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
- We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
- These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
- Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
- Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
- We work as a team, collaborating with empathy to make really big things happen on a global scale.
- Because our solutions are everywhere, our impact is everywhere.
- We are Cisco, and our power starts with you.