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About the Role
Cushman & Wakefield is seeking an experienced Senior Facility Manager to oversee the operational delivery of facilities services across a national portfolio of office premises for a leading Australian health and wellbeing organization. This senior, client-facing role will suit an experienced facilities professional with strong operational, commercial and stakeholder-management capabilities.
Responsibilities
- Oversee the operational delivery of facilities services across a national portfolio of office premises.
- Manage contractor performance.
- Manage budgets and financial reporting.
- Respond effectively to operational issues.
Requirements
- Broad knowledge of property operations, hard and soft services, maintenance and contractor management.
- Strong client relationship and customer service skills.
- Experience managing budgets, financial reporting and commercial performance.
- Sound knowledge of workplace health and safety, risk, compliance and governance requirements.
- Ability to work independently, manage competing priorities and respond effectively to operational issues.
- Proven record of meeting or exceeding KPIs and service expectations.
- Strong planning, organization, communication and business-writing skills.
- Confidence working with facilities management systems, asset data and performance reporting.
- A technical or onsite management background would be advantageous but is not essential.
Skills
- Property operations
- Hard and soft services management
- Maintenance management
- Contractor management
- Client relationship management
- Customer service
- Budget management
- Financial reporting
- Commercial performance management
- Workplace health and safety
- Risk management
- Compliance
- Governance
- Independent work
- Priority management
- Operational issue response
- KPI achievement
- Service expectation management
- Planning
- Organization
- Communication
- Business writing
- Facilities management systems
- Asset data management
- Performance reporting
Location
- Sydney
Work Type
- Hybrid
- Fixed-term
Experience Level
- Senior
Benefits
- Flexible and supportive working arrangements
- Opportunity to join a leading global organization
- Collaborative environment where ideas and expertise are valued
- Access to a broad network of property and facilities management specialists
About the Company
- Cushman & Wakefield is transforming the way people work, shop and live.
- We have a vision of the future where people simply belong.
- We celebrate diversity and are committed to creating an inclusive workplace for people of all backgrounds, identities and abilities.
- We are also committed to keeping our people, workplaces and client environments safe and healthy.
Equal Opportunity
- As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply.
- Cushman & Wakefield promotes safety at all times.