Guest Service Team Leader at Starwood Hotels | JP | Rezi

Guest Service Team Leader at Starwood Hotels

Guest Service Team Leader

Starwood Hotels · JP

2 weeks ago

Guest Service Team Leader

Starwood Hotels · JP

14 days ago
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About the Role

The SH Front Offices are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. We’re currently searching for a warm, welcoming Bell / Doorperson to come on board, someone who’s great at talking to just about anyone, and who prioritizes, above all, the needs of our guests and our partners.

Responsibilities

  • Provide impeccable service to guests.
  • Reflect the brand's best self to guests.
  • Share property history with guests.

Requirements

  • Passionate about guest service.
  • Enjoys physical work.
  • Previous similar work experience.
  • Previous customer or guest service experience.
  • Is a team player.
  • Is a hard worker.
  • Is detail oriented.
  • Is flexible and willing to meet the demands of a 24-hour operation.

Skills

  • Guest service
  • Communication
  • Physical work
  • Teamwork
  • Detail orientation
  • Flexibility

About the Company

  • Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way.
  • As a mission-driven company, our purpose is our true north, and our compass guides the way.
  • The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in.
  • Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Equal Opportunity

  • Starwood Hotels is an Equal Opportunity Employer.
  • We believe in a diverse, sustainable workforce with an empowered, inclusive culture.
  • We are committed to non-discrimination on any protected basis covered under applicable law.
  • If you require any special accommodations, please visit People Operations.