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About the Role
As a Room Attendant, you play a vital role in our Housekeeping department, dazzling guests by keeping rooms exceptionally clean and paying attention to every detail. Your responsibilities include collaborating with the team and assisting guests to ensure a wonderful stay.
Responsibilities
- Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, to ensure an exceptional first impression.
- Work diligently within established guidelines to achieve impeccable standards.
- Maintain and restock housekeeping trolleys, keeping them organised and well equipped.
- Use cleaning materials with care and adhere to safety protocols to ensure a secure environment.
- Respect guest privacy and security, upholding commitment to their comfort.
- Report maintenance issues promptly to ensure a flawless experience.
Requirements
- Previous experience as a cleaner or room attendant is a plus.
- Warm and welcoming communication style.
- An eye for detail and efficient work ethic.
- Ability to manage time well and take pride in tasks.
- Enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways.
- Ability to collaborate with colleagues from various backgrounds.
- Reliable transportation.
- Availability to work a variety of shifts including weekends and public holidays as required.
Skills
- Communication
- Attention to detail
- Efficiency
- Time management
- Physical stamina
- Team collaboration
Location
- Sydney CBD
Work Type
- Casual
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- Base rate of $27.08 per hour.
- Monday - Friday: $33.85 per hour.
- Saturday: $40.62 per hour.
- Sunday: $47.39 per hour.
- Public Holidays: $67.70 per hour.
Benefits
- ALL Heartist Membership with discounts on accommodation and food & beverage worldwide.
- Family & Friends Discounts on accommodation, services, and events.
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points.
- Learn Your Way - Access to Accor’s training platforms, Accor Academy and Typsy.
- Build Your Network - Opportunity to grow hospitality network globally.
- Worldwide Opportunities - Career growth within a global hotel operator.
About the Company
- Mantra on Kent is easily accessible by local transport and located in the heart of the Sydney CBD, offering a range of guest rooms.
- Accor is a world-leading hotel operator with over 400 hotels in the Pacific and more than 5,000 across 110 countries.
- Accor welcomes employees as they are, helps them grow and learn, and believes that work brings purpose to life.
- Accor is an inclusive company, building diverse teams across the globe.
Equal Opportunity
- Accor is an inclusive company, building diverse teams across the globe.
- Everyone has a story and we want to learn yours.