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About the Role
As a Hotel Porter at The Darling, you will embody confidence and possess a deep understanding of how to create a truly unique guest experience. In this dynamic role, you will be the face of our hotel, providing outstanding service that leaves a lasting impression. This is a fantastic opportunity where you will build memorable connections with both our guests and the hotel team, enriching every interaction and ensuring that every visitor feels right at home.
Responsibilities
- Provide clear directions within the hotel and share valuable information about the surrounding areas.
- Greet and welcome guests, addressing their requests and inquiries with warmth and professionalism.
- Efficiently handle, store, and deliver luggage to guest rooms.
- Valet Park and retrieve guests’ vehicles with precision and care.
- Maintain parking facilities to the highest standards, ensuring they are immaculate and inviting.
Requirements
- A friendly and welcoming approach that exemplifies exceptional customer service.
- Excellent communication skills and a polished appearance.
- Ability to develop a solid knowledge of the local area and upcoming Sydney events.
- High energy, enthusiasm, and a positive, can-do attitude.
- A valid Australian driver’s license.
- Flexibility to work across a 24/7 roster.
Skills
- Customer service
- Communication skills
- Local area knowledge
- Event knowledge
- Adaptability
- Flexibility
Location
- Pyrmont
- Darling Harbour
Work Type
- Full-time
Experience Level
- Entry Level
About the Company
- For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour.
- Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub.
- The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts.
- With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.