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About the Role
This role focuses on maximizing revenue potential within the event market segment, including day conferences, social, and short-lead events. Key responsibilities include relationship building, sales calls, client retention, and new business acquisition, while maintaining high client service standards and adhering to hotel policies.
Responsibilities
- Manage an allocated portfolio of accounts through reactive sales activities, including phone calls and face-to-face meetings/site visits.
- Qualify and quote new events, upsell, and convert catering revenue.
- Prepare personalized submissions for all inquiries and leads, adhering to a 24-hour turnaround policy.
- Manage daily administration for catering, social, and weddings, including creating and sending proposals, contracts, and collecting deposit payments.
- Participate in promotional and entertainment activities as required.
- Maintain the Envision booking system, trace, and prospect past and potential clients to secure future event bookings.
- Achieve established targets and goals set by the Director of Event Sales & Planning.
Requirements
- Experience in a similar sales-based role in the Hotel or Events industry is preferred.
- Background in food & beverage events and catering is desirable.
- Strong customer service focus and relationship building skills.
- Experience using Opera PMS and Envision is desired.
- Excellent organizational and time management skills.
- Exceptional verbal and written communication skills.
- Pride in personal presentation and grooming.
- Goal-driven and motivated to exceed targets.
- Passion for the Events industry and desire to develop a career within the Sales environment.
- Full Australian working rights.
- Availability to work full-time onsite Monday to Friday.
Skills
- Sales
- Relationship Building
- Customer Service
- Upselling
- Event Management
- Opera PMS
- Envision Booking System
- Organizational Skills
- Time Management
- Verbal Communication
- Written Communication
Location
- Sydney, Australia
Work Type
- Full-time
- Onsite
Experience Level
- Not specified
Education Level
- Not specified
Benefits
- 12 complimentary nights of accommodation globally with Hyatt after 90 days of service (T&Cs apply)
- Discounted accommodation for associates as well as friends and family
- Rewards and recognition programs
- Learning and development opportunities
- Fully laundered uniform
- Discounted city parking
- Opportunity to join an international group with endless career opportunities
About the Company
- Hyatt Regency Sydney is located adjacent to Darling Harbour in Sydney's Central Business District, boasting 878 guestrooms, multiple dining experiences, and event spaces.
- Recently recognized as the #2 ranked meeting and events hotel in Asia Pacific by Cvent.
Equal Opportunity
- Hyatt strives to build a safe, respectful, and inclusive culture for its team members, guests, clients, and community.