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About the Role
Manage and execute risk and fraud prevention measures for the Apple Pay and Apple Wallet platforms across the Greater China, Australia, New Zealand and South East Asia (GCANZSEA) region. This is a key externally-facing role, requiring you to build and maintain strong relationships with a diverse range of partners—including banks, transit operators, and payment networks. You will be their primary contact for fraud prevention, guiding them from initial onboarding to long-term operational success, while also collaborating closely with Apple's internal global technical, business, and fraud teams.
Responsibilities
- Manage and execute risk and fraud prevention measures for Apple Pay and Apple Wallet platforms.
- Build and maintain strong relationships with external partners (banks, transit operators, payment networks).
- Serve as the primary contact for fraud prevention guidance to partners.
- Collaborate with internal global technical, business, and fraud teams.
- Launch and manage partnerships.
- Maintain key performance metrics.
- Minimize fraud.
- Ensure seamless day-to-day interactions.
- Take a hands-on approach to achieve ambitious goals.
Requirements
- Minimum 10 years of relevant experience.
- Significant experience in a fraud prevention role at a card issuer or payment scheme.
- Deep knowledge of the payments ecosystem, including various payment networks, fraud detection technologies, and emerging trends.
- Demonstrated success in managing and optimising counter-fraud operations and processes.
- Proven experience in a partner-facing role, with the ability to build and maintain strong relationships with external stakeholders.
- Highly motivated and self-directed, with a strong sense of ownership and a focus on achieving key business outcomes.
- Exceptional analytical and data-driven mindset, with the ability to translate complex information into actionable insights.
- Excellent process analysis skills, with the ability to identify inefficiencies and implement meaningful improvements.
Skills
- Fraud prevention
- Risk management
- Payments ecosystem knowledge
- Fraud detection technologies
- Relationship building
- Stakeholder management
- Analytical skills
- Data analysis
- Process analysis
Location
- Sydney
Work Type
- Full-time
Experience Level
- Minimum 10 years of relevant experience
- Significant experience in a fraud prevention role
About the Company
- Apple is seeking an experienced Fraud Manager to manage and execute risk and fraud prevention measures for the Apple Pay and Apple Wallet platforms across the Greater China, Australia, New Zealand and South East Asia (GCANZSEA) region.
- Our team is responsible for launching and managing these partnerships, with a focus on maintaining key performance metrics, minimising fraud and ensuring seamless day-to-day interactions.
- We operate in a dynamic, evolving environment and seek proactive individuals who are ready to take a hands-on approach to help us achieve our ambitious goals.