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About the Role
As Operations Director - Transport & Infrastructure, you will be a strategic operating partner to the Managing Director and a key member of the T&I Australian Leadership Team. You will turn strategic priorities into practical operational plans, including budgets, forecasts, business plans and performance reporting. Taking a longer-term view, you will strengthen people, processes and operating capability while supporting decisions on investment, resourcing and future skills. You will connect insights from across the business to identify risks, opportunities and emerging capability needs, improving how people and expertise are deployed across business units, regions and global delivery teams.
Responsibilities
- Lead integrated workforce planning to anticipate future capability, capacity and skills needs.
- Work with technical leaders to address critical capability gaps and strengthen commercial, operational and leadership capability.
- Lead the T&I Global Capability Centre strategy, aligning capability with future project, workforce and growth requirements.
- Strengthen project delivery, commercial and contractual performance through governance, assurance and early intervention.
- Improve pricing, delivery strategies and processes to support competitiveness, client value and sustainable margins.
- Partner with digital leaders to operationalise AI, automation and digital delivery, while coaching leaders and fostering a culture centred on safety, performance, innovation, collaboration and people development.
Requirements
- Proven experience as an operations director or in a senior project delivery role within a similar-sized organisation, with P&L responsibility over $150m.
- Experience managing operational and financial performance across a comparable business, portfolio or region.
- Strong commercial acumen across budgeting, forecasting, pricing, contracts and performance reporting.
- Understanding of the commercial and delivery requirements associated with major infrastructure projects.
- Experience translating strategic plans into measurable operational outcomes, including workforce planning, capability development or organisational improvement.
- Strong stakeholder management skills, a collaborative leadership style and a bachelor’s degree or equivalent in engineering, science, finance, commerce or a related discipline; project management qualifications or postgraduate study would be well regarded.
Skills
- Strategic leadership
- Commercial acumen
- Operational planning
- Financial performance management
- Workforce strategy
- Project delivery
- Business transformation
- Commercial decision-making
- Stakeholder management
- Collaborative leadership
- AI and automation operationalization
- Coaching leaders
- Fostering a culture of safety, performance, innovation, collaboration and people development
Location
- Brisbane
- Melbourne
- Sydney
Work Type
- National
Experience Level
- Senior
Education Level
- Bachelor's degree or equivalent in engineering, science, finance, commerce or a related discipline
- Project management qualifications or postgraduate study (well regarded)
Benefits
- Employee Share Purchase Plan
- Programs that support health, wellbeing and career development
About the Company
- WSP is one of the world’s top professional services firms, bringing together planners, engineers, advisors and scientists to solve complex challenges and create lasting value for communities.
- Our Transport & Infrastructure (T&I) business delivers some of Australia’s most significant infrastructure projects including Sydney Metro, Suburban Rail Loop, High Speed Rail and North East Link, working across disciplines, regions and global networks to help clients solve critical transport challenges.
- Join our global community of more than 83,000 people working together to make a positive impact in communities close to home and around the world.