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Manage order, shipment, and inventory operations using B2B platforms, ERP, and WMS.
Coordinate with and manage the performance of warehouses, 3PLs, forwarders, and delivery companies.
Oversee inventory management, analyze inventory discrepancies, manage backorders, and improve delivery quality.
Handle import/export operations, customs clearance, tariffs, and related legal compliance.
Support operations for S&OP/SMOP, new product launches, and sales campaigns.
Review, analyze, and improve logistics costs, billing, and delivery issues.
Assess impacts of system failures or emergencies, coordinate with stakeholders, and lead response efforts.
Drive data analysis, report creation, process visualization, standardization, and automation.
Manage teams, develop members, and foster a culture of continuous improvement.

Practical experience in order management, inventory management, shipment management, warehouse management, or logistics management.
Experience using business systems such as B2B, ERP, WMS, OMS, or EC.
Experience coordinating with multiple departments and external partners including warehouses, 3PLs, delivery companies, sales, finance, and IT.
Data aggregation, analysis, and reporting skills using tools like Excel.
Problem-solving ability to assess impact and collaborate with stakeholders during irregular events or emergencies.
Accurate internal and external communication skills in Japanese.
Basic business communication skills in English.
Team lead or people management experience.

Logistics / Operations Manager at Specialized Bicycle Components

Logistics / Operations Manager