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About the Role

The Associate Director, Regulatory Change & Enablement is responsible for providing regulatory advisory, impact assessment, and enablement services across Asset Services, supporting both Transfer Agency and Fund Accounting operations. The role ensures consistent interpretation of regulatory obligations while working closely with Operations, Product, and clients to deliver practical, commercially aligned outcomes.

Responsibilities

Monitor and interpret regulatory developments
Assess impacts across operations, products, and service models
Develop clear analysis, guidance, and business-ready collateral
Support BAU regulatory queries and interpretation
Engage directly with clients and Responsible Entities (REs) on regulatory change
Lead the development of impact assessments, recommendations, and enablement material
Partner with PMO and business teams to support delivery and implementation
Monitor regulatory developments from APRA, ASIC, AUSTRAC, ATO and other bodies
Interpret regulatory requirements and translate into operational, product, and client impacts
Perform structured impact assessments across Transfer Agency operations, Fund Accounting operations, and Client service models
Partner with Product and Operations to assess implications and develop practical, scalable response options
Produce high-quality outputs including impact assessments, recommendations, and business guidance material
Lead development of regulatory change collateral, including impact summaries, process and operational guidance, and business-facing documentation
Ensure outputs are clear, actionable, and aligned to regulatory intent
Support translation of regulatory change into operational understanding and readiness
Work closely with PMO and delivery teams to provide SME input, clarify requirements, and review and refine proposed solutions
Act as SME for regulatory queries across Operations and Product teams
Provide practical, timely interpretation of existing regulatory requirements and emerging regulatory expectations
Support consistent application of regulatory requirements across the business
Escalate or engage specialist SMEs (e.g. tax) where required
Lead and coordinate Client Regulatory Forums, including defining content, coordinating inputs, preparing materials, and presenting discussions
Engage directly with clients and Responsible Entities to present regulatory changes, explain impacts, and discuss approach
Act as a trusted advisor to clients on regulatory change matters
Support assessment of business readiness for regulatory change, including identifying gaps, highlighting risks, and providing guidance
Contribute to building stronger regulatory readiness capability over time
Develop and deliver training and guidance on regulatory matters
Translate complex requirements into clear, practical learning content
Support uplift of regulatory awareness across Operations, Product, and Client-facing teams
Build internal capability in regulatory interpretation and application
Partner with Operations, Client facing teams, Product, PMO / delivery teams, and Line 2 Risk & Compliance
Ensure alignment of regulatory interpretation with Line 2 expectations
Act as a conduit between Line 2 and Operations for regulatory change matters
Build strong relationships with clients and external stakeholders
Communicate clearly on impacts, risks, and recommended approaches
Identify opportunities to improve regulatory change assessment, communication, guidance, and business readiness practices
Contribute to a scalable and consistent regulatory enablement capability

Requirements

10+ years’ experience in regulatory change or compliance within financial services
Strong experience across APRA, ASIC, AUSTRAC, ATO regulatory and reporting requirements
Proven track record in risk frameworks, compliance controls and data governance
Experience managing audits and regulatory engagement
Demonstrated experience in regulatory impact assessment and advisory roles
Strong written communication skills, including Board and Committee reporting
Experience supporting client-facing regulatory discussions or forums
Exposure to Transfer Agency and Fund Accounting functions
Experience developing training or capability uplift material
Strong knowledge of financial services regulation, including APRA, ASIC, AUSTRAC and ATO requirements
Ability to interpret regulation and translate requirements into clear operational, product and client impacts
Experience across Transfer Agency and/or Fund Accounting environments, with an understanding of service provider obligations and client impacts
Strong advisory, stakeholder engagement and presentation capability, including confidence engaging with clients, Responsible Entities and senior stakeholders
Ability to develop clear analysis, guidance and business-ready collateral that supports practical implementation and decision-making
Experience supporting regulatory change initiatives, including impact assessment, enablement, readiness planning and capability uplift
Comfortable operating in a lean, evolving team structure, balancing strategic thinking with hands-on execution
Demonstrates a builder mindset, with the ability to establish, uplift and continuously improve processes rather than operate solely in mature BAU environments
Able to navigate ambiguity and shifting priorities while maintaining ownership, accountability and follow-through on commitments
Proven ability to operate autonomously, manage competing priorities and influence outcomes without direct authority
Pragmatic approach to risk and compliance, translating regulatory requirements into operationally workable solutions
Strong problem-solving capability, applying critical thinking and sound judgement in complex or transformation environments

Skills

Regulatory Change
Compliance
Financial Services
APRA
ASIC
AUSTRAC
ATO
Risk Frameworks
Compliance Controls
Data Governance
Audit Management
Regulatory Engagement
Impact Assessment
Advisory
Written Communication
Client-Facing Discussions
Transfer Agency
Fund Accounting
Training Development
Capability Uplift
Stakeholder Engagement
Presentation Skills
Analysis
Guidance Development
Business-Ready Collateral
PMO
Operational Governance
Risk Management
Regulatory Enablement
Problem-Solving
Critical Thinking
Judgement

Location

Windsor, Connecticut
Worldwide

Work Type

Hybrid Work Model

Experience Level

Associate Director
10+ years experience

Benefits

Income Protection Insurance
Flexible Time Off
Private Health Insurance discount
Primary & Secondary Paid Parental leave
Death & TPD Insurance
Discounts on fitness clubs, travel and more

About the Company

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely.
Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide.
More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries.
Named to the Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries.
Some 18,000 financial services and healthcare organisations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
As a leading innovator in technology-powered solutions, outsourced administration and operational services focused on the global financial services industry, SS&C has a network spanning the major financial and commercial centres of North America, Europe, Asia, and Australia.
SS&C is also the world’s largest hedge fund and private equity administrator, as well as the largest mutual fund transfer agency.
In Australia, SS&C is a specialist provider of outsourced registry services with a technology focus and high levels of automation across institutional & retail solutions.
Predominantly located in Melbourne and Sydney with 600+ employees, most of the Australian division work on Unit Registry (referred to as Transfer Agency around the world) technology and services.
SS&C’s Transfer Agency business is the largest provider of Unit Registry services in Australia, providing Fund Managers, Custodians and end to end service offering.

Equal Opportunity

Committed to Welcoming, Celebrating and Thriving on Diversity
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.