Optical Boutique Manager / Sales Manager
FAMILY OPTOMETRY CARE PC · Hewlett Bay Park, NY, US
15 days agoImpress employers and recruiters.
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About the Role
Seeking an experienced, motivated, and personable Manager/Sales Professional for a new full-scope medical eye-care boutique specializing in high-end luxury eyewear, prescription glasses, sunglasses, and children’s eyewear. The practice will offer a complete range of eye-care services in a sophisticated and welcoming boutique environment. Exceptional customer service is the heart of the business.
Responsibilities
- Provide an exceptional, personalized experience for every patient and customer
- Assist customers with the selection of luxury frames, prescription eyewear, sunglasses, and children’s eyewear
- Build relationships with patients and develop repeat clientele
- Meet and exceed sales goals
- Verify insurance eligibility and benefits
- Process and coordinate insurance orders
- Order frames and insurance materials
- Coordinate with lens laboratories and place lens orders
- Follow up on orders, repairs, and customer requests
- Maintain accurate records and inventory
- Assist with scheduling and coordinating patient flow
- Work closely with opticians, optometrists, ophthalmologists, and other staff
- Maintain a clean, organized, and sophisticated boutique environment
- Handle customer questions, concerns, and service issues professionally
- Help develop and maintain the boutique's luxury brand and customer experience
Requirements
- Prior experience in optical, optometry, ophthalmology, retail, sales, or management
- Exceptional customer service skills
- Positive attitude
- Punctual and reliable
- Confident, professional, and comfortable interacting with a wide variety of customers
- Strong sales and communication skills
- Organized and able to manage multiple responsibilities
- Works well independently as well as with a team
- Detail-oriented
- Previous experience in optical, medical office, luxury retail, sales, or management preferred
- Optical experience strongly preferred
- Experience with insurance eligibility and optical insurance billing is a plus
- Strong communication and interpersonal skills
- Excellent organizational and follow-through skills
- Ability to multitask in a fast-paced environment
- Professional appearance and demeanor
- Reliable transportation and punctual attendance
- Candidate will start 2 weeks prior to grand opening assisting with store set up and preparation
Skills
- Sales
- Customer Service
- Communication
- Organization
- Multitasking
- Interpersonal skills
Location
- New York
Work Type
- Full-time
Experience Level
- Manager
- Sales Professional
- Experienced
Benefits
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Profit sharing
- Training & development
About the Company
- We are a new full-scope medical eye-care boutique specializing in high-end luxury eyewear, prescription glasses, sunglasses, and children’s eyewear.
- Our practice will provide a complete range of eye-care services, including opticianry, optometry, and ophthalmology, in a sophisticated and welcoming boutique environment.
- This is an eyecare center that is being built at the moment with a grand opening date of November 1st.