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About the Role

Supervises, coordinates, and controls airport cargo service functions. Monitors work quality and quantity, ensures compliance with safety standards, and trains subordinates. Areas of responsibility include Cargo Service, Operations, and Weight and Balance.

Responsibilities

Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Compute rates, percentages, and interpret bar graphs.
Interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables.
Work with minimal supervision.
Write routine reports and correspondence.
Utilize cognitive skills to set priorities and use independent judgment.
Maintain reliable and predictable attendance.
Ensure compliance with Company rules and regulations and Company safety standards.
Train subordinates.
Proactively monitor employee work to ensure customer satisfaction, safety, security, quality, and employee relations meet or exceed standards.
Administer practices in a fair and equitable manner, treating all employees, customers, vendors, and third parties with respect.
Read, understand, and clarify the implementation of the site-specific security plan.
Ensure all WFS staff are issued with a relevant company ID and are required to display this identity badge.

Requirements

Associate degree (A. A.) or equivalent from a two-year college or technical school; six months to one-year related experience and/or training; or equivalent combination of education and experience.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Proficient communication, written and verbal, in English.
Ability to work rotating shifts including weekends, holidays, and days off.
Ability to speak effectively before groups of customers or employees.
Sufficient math skills to correctly add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
High noise level environment.
Ability to stand, walk, and sit for extended periods.
Ability to lift up to 70 pounds.

Skills

Customer service
Supervision
Cargo service functions
Operations
Weight and balance
Quality monitoring
Safety compliance
Security compliance
Employee training
Employee relations
Written communication
Verbal communication
Mathematical skills
Problem-solving
Independent judgment

Location

Airport locations

Work Type

Full-time

Experience Level

6 months to 1 year related experience

Education Level

Associate degree

Benefits

DailyPay app for advance pay access
On the spot awards through Awardco Platform (gift cards, etc.)
Multiple medical care options for full and part-time employees
WFS Employee Extras (Travel Discounts, Pet insurance, Discount Shopping)
Wellness Programs
401k program
Opportunity for Internal Mobility and transfers

About the Company

Join Worldwide Flight Services (WFS) and Oxford family.
Contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely.
Perform at the highest level for customers every day.
Strive to be an exceptional leader in the industry.
Operate in 227 airport locations, 27 countries, and on 5 continents.
Employ teams of cargo, passenger, ramp handling, and technical service experts.

Equal Opportunity

WFS is an equal opportunity employer committed to employment equity and inclusion.
We accept applications from all qualified individuals.