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About the Role

This role requires a dynamic and highly organized Coordinator, Social Media, who will support the day-to-day execution of social content across multiple platforms, including publishing, community management, content coordination and performance reporting. The ideal candidate is digitally savvy, detail-oriented and highly adaptable, with a strong understanding of social platforms, brand voice and audience engagement. They bring a proactive, collaborative approach and thrive in a fast-paced environment where priorities and content needs can shift quickly.

Responsibilities

Schedule and publish content across all social platforms
Upload captions, tags, links, and platform-specific formatting
Ensure content is published according to content calendar
Monitor comments, messages, and fan interactions
Escalate sensitive issues when necessary
Engage with audience in accordance with approved brand guidelines
Track frequently asked questions and audience feedback
Collect community feedback and social shares
Pull clips and organize footage
Assist with content requests and asset retrieval
Assist with monthly reporting and data collection
Track content performance metrics
Winner Selection & Ticketing
Email management
Capture secondary content at events when required
Support on-site content execution

Requirements

2–3 years’ experience in social media, digital marketing, communications or client-focused environments; agency and/or consumer brand experience an asset.
Ability to work onsite frequently, including evenings and weekends, as required.
Experience supporting social content and campaigns across multiple platforms, including planning, publishing, monitoring and reporting.
Strong understanding of social platforms, trends, emerging formats and audience behaviours.
Proven ability to manage content calendars, approvals, timelines and multiple priorities in a fast-paced, changing environment.
Knowledge of hockey and basketball considered an asset.
Excellent written and verbal communication skills, with a strong eye for brand voice, tone, accuracy and detail.
Highly adaptable, proactive and collaborative, with strong client-service skills and the ability to work effectively across internal and external teams.
Digitally savvy, with experience using social media management and reporting tools and proficiency in Microsoft Word, Excel, PowerPoint and Outlook.

Skills

Social media management
Digital marketing
Communications
Client-focused environments
Social content and campaigns
Content planning
Content publishing
Content monitoring
Content reporting
Instagram
Facebook
X
Social media trends
Emerging formats
Audience behaviours
Content calendars
Approvals management
Timeline management
Priority management
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook

Location

Onsite

Work Type

Independent consultant engagement
Contingent resource support
Full-time

Experience Level

2-3 years experience

About the Company

At Bond, we build growth and loyalty for some of the world’s most recognized brands.
Behind that work is a team of smart, curious people who care deeply about clients, each other, and building something meaningful together.

Equal Opportunity

Bond uses AI tools during parts of the screening, assessment, and selection process, supporting a fair and efficient hiring process.
We welcome applications from all qualified candidates; however, only those selected for an interview will be contacted.