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About the Role
The Senior IT Consultant is the technical backbone of the service delivery team, serving as the primary escalation point for complex technical issues and client management. This role requires building systems from the ground up, navigating and improving messy environments, and owning a portfolio of client accounts.
Responsibilities
- Own a portfolio of client accounts at a senior level, serving as the primary point of contact and running client syncs with confidence
- Serve as the escalation point for technicians on complex technical issues across MDM, identity, networking, and cloud platforms
- Build and configure systems from scratch or lead significant infrastructure rebuilds
- Administer and optimize identity platforms, particularly Okta, including workflows and automations
- Lead MDM deployments and policy configuration across Jamf, Kandji, Intune, or similar
- Manage both Mac and Windows environments comfortably, with deep expertise in at least one
- Drive SaaS administration across Google Workspace, Microsoft 365, and the broader client stack
- Develop onboarding, offboarding, and automation workflows
- Support networking infrastructure, troubleshooting, and standardization
- Contribute to documentation, compliance readiness, and process building
Requirements
- 4+ years of hands-on IT experience in a fast-paced, multi-client environment
- Experience building IAM workflows, configuring automations, and going beyond basic user and group management
- MDM experience where you were the person who built it
- Deep working knowledge of either Google Workspace or Microsoft 365, with the ability to go well beyond basic administration
- Strong Mac and Windows proficiency
- Solid networking fundamentals for troubleshooting and configuration
- Experience running client-facing calls and communicating confidently with non-technical stakeholders
- A genuine ownership mindset
- Comfort with ambiguity and an ability to figure things out when documentation is incomplete or the answer is not obvious
- Experience working at an MSP, start-up, or multi-client environment (Nice to Have)
- Familiarity with Azure AD / Entra ID and conditional access policies (Nice to Have)
- SOC2 or HIPAA compliance exposure (Nice to Have)
- Experience managing or mentoring junior technicians (Nice to Have)
- Certifications such as Network+, Security+, or platform-specific credentials (Nice to Have)
Skills
- MDM
- Identity platforms (Okta)
- Jamf
- Kandji
- Intune
- Mac
- Windows
- Google Workspace
- Microsoft 365
- Networking
- Azure AD / Entra ID
- Conditional access policies
- SOC2 compliance
- HIPAA compliance
Location
- San Francisco
Work Type
- Onsite
Experience Level
- Senior
Salary/Compensations
- $95,000-110,000 (+ annual bonus)
Benefits
- 100% covered health, dental and vision insurance for you, 50% for dependents
- Paid Parental Leave
- HSA/FSA eligibility
- Access to a variety of mental health programs
- 401(k) + 4% company matching
- Annual Bonus Program
- Flexible Time Off
- Flexible certification and learning stipends and reimbursements
- Biannual company retreats
- Home internet and mobile reimbursement
- Monthly meal stipend
- Commuter benefits
About the Company
- Network Right is on a mission to create a human-centric, innovative, next-generation world of IT.
- We are disrupting the IT service industry by offering custom solutions to each individual client.
- We’re bridging the gap between IT and People by offering unique support based on the needs of growing businesses, and making employee lives easier through technology.
- We’re an organization that really cares about its clients and its people.
- We’re a close-knit team working together to build something exceptional/extraordinary.
- We’re all technology nerds who love interacting with people!