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About the Role
Chase Center is seeking a skilled Manager, AV Systems to oversee administration, maintenance, and capital improvement projects for all Audio/Visual and Broadcast (AVB) assets. This role is crucial for ensuring technical sustainability, knowledge redundancy, and maximizing system uptime within the Back of House Operations team. The position requires a balance of technical systems administration and operational leadership, including vendor management and revenue generation through technology.
Responsibilities
- Lead long-term systems administration, preventative maintenance, and capital improvement projects for all AVB infrastructure.
- Target and maintain a 99.99% uptime Service Level Agreement for critical venue AV and production systems.
- Document, standardize, and maintain a centralized repository of system configurations, drawings, and SOPs.
- Manage the technical ticketing pipeline to reduce work order time-to-resolution.
- Provide cost-effective oversight for the internal represented workforce during event setups, strikes, and maintenance.
- Determine and execute the optimal division of workload between internal technicians and external vendors.
- Strategically manage scheduling and workflows to reduce represented staff overtime.
- Design and package existing AV inventory into standardized production packages for monetization.
- Fulfill Manager on Duty (MOD) responsibilities for assigned events.
- Serve as a technical resource for compliance requests from the Legal department.
- Perform other duties as assigned.
Requirements
- Bachelor's degree or equivalent work experience.
- 3-5 years in AV systems administration, engineering, or integration, preferably in a high-volume sports and entertainment facility.
- Advanced technical knowledge of entertainment technology networking, arena sound systems, broadcast cabling architectures, LED control systems, and integrated control systems (e.g., Crestron).
- Ability to lead, supervise, and build positive relationships with represented labor groups (e.g., IATSE Technicians).
- Proficiency in Microsoft Office Suite/Google Workspace.
- Experience managing vendor contracts, capital improvement lifecycles, and cross-departmental maintenance schedules.
- Exceptional communication skills with the ability to translate complex technical issues for non-technical stakeholders, clients, and legal counsel.
- Ability to work flexible and sometimes demanding schedules, including nights, weekends, and holidays.
- Ability to lift up to 50 lbs.
Skills
- AV systems administration
- AV systems engineering
- AV systems integration
- Entertainment technology networking
- Arena sound systems
- Broadcast cabling architectures
- LED control systems
- Integrated control systems (Crestron)
- Vendor contract management
- Capital improvement lifecycles
- Cross-departmental maintenance scheduling
- Microsoft Office Suite
- Google Workspace
- Leadership
- Supervision
- Relationship building
- Communication
Location
- Chase Center
- Thrive City
Work Type
- Full-time
Experience Level
- 3-5 years
Education Level
- Bachelor's degree or equivalent work experience
Salary/Compensations
- $119,000 - $126,000 Per Year + Bonus
Benefits
- Comprehensive Medical, Dental and Vision benefits for employees and dependents
- Employer 401K match
- Vacation
- Summer Half-Day Fridays
- Generous paid time off plan for pregnancy and parental leaves
- Warriors home tickets
- Team store discount
About the Company
- Want to learn more about who we are and what we value? Visit www.warriors.com/employment
- Please refer to our California Privacy Notice for more information about how we process your personal information, and your data protection rights.
Equal Opportunity
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- Golden State is an equal opportunity employer.
- We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.