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About the Role
Zipline is seeking an exceptional Test Maintenance Engineering Lead (Senior Manager/Director level) to build and oversee a multi-state organization of maintenance technicians. This role is critical for bridging hardware testing environments and commercial operations, ensuring proactive issue resolution and safeguarding commercial success through extreme accountability and rigorous standards.
Responsibilities
- Build and scale a world-class maintenance engineering organization across multiple states and sites.
- Set clear expectations and drive accountability within the team.
- Act as a hands-on technical leader, performing maintenance tasks alongside technicians.
- Uphold the highest standards of safety, precision, and quality, representative of aircraft maintenance.
- Proactively identify, escalate, and help resolve technical and systematic challenges.
- Prevent process and quality gaps from impacting the commercial organization.
- Collaborate effectively with Engineering, Quality, Operations, and Commercial teams.
- Foster a humble, ego-free team culture focused on continuous improvement and support.
Requirements
- 10-15+ years of progressive technical experience in aviation maintenance, test engineering, hardware operations, or aerospace manufacturing.
- 5-8+ years of direct people management experience, including scaling distributed teams.
- Technical depth to troubleshoot and execute maintenance tasks firsthand.
- Deep expertise in root cause analysis, defect containment, and process engineering.
- Proven track record of building systems to prevent downstream operational escapes.
- Exceptional communication skills for navigating complex organizational dynamics and building consensus.
- Ability to interface professionally with technical engineering teams and commercial leaders.
- An ego-free approach to leadership.
- An Airframe & Powerplant (A&P) license, equivalent military aviation experience, or an aerospace engineering degree with hands-on mechanical experience is highly preferred.
Skills
- People Management
- Technical Leadership
- Organizational Design
- Scaling Distributed Teams
- Hands-on Maintenance
- Root Cause Analysis
- Defect Containment
- Process Engineering
- Cross-Functional Collaboration
- Communication
- Professionalism
Location
- Multi-state
Work Type
- Full-time
Experience Level
- Senior Manager/Director level
- 10-15+ years of technical experience
- 5-8+ years of people management experience
Education Level
- Aerospace engineering degree (preferred)
About the Company
- Zipline is the world’s largest and most experienced drone delivery service, aiming to serve all humans equally by providing access to essential goods anytime, anywhere.
- They design, build, and operate the world’s largest autonomous logistics system, making deliveries globally.
- Zipline's system strengthens supply chains, reduces congestion, and has safely flown over 140 million commercial autonomous miles.
- The company serves healthcare systems, governments, retailers, and businesses worldwide.
- Zipline is looking for practical problem solvers motivated by building systems with a meaningful impact and scaling the future of logistics.
Equal Opportunity
- Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- They value diversity and welcome applications from those traditionally underrepresented in tech.
- Completion of the voluntary self-identification survey will not affect the hiring process.