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About the Role
As a Business Operations Manager within the GTM & Commercial team, you will manage and align the internal and external governance of the team, monitoring, reviewing, and improving its operational effectiveness. You will ensure strategic alignment across the business unit with effective internal and external communications, working closely with senior leaders.
Responsibilities
- Establish, manage, and monitor effective reporting of GTM & Commercial performance to key stakeholders and executive teams.
- Contribute to impactful communication across GTM & Commercial for teams, customers, and leadership.
- Manage GTM & Commercial governance, including leadership team meetings and operational reviews.
- Support the commercial budgeting process for GTM & Commercial in conjunction with Finance.
- Accurately document and follow up on meeting actions.
- Identify and run ad-hoc projects to drive improvements across all teams.
- Clarify and shape topics into structured approaches, building clear and comprehensive memos.
- Orchestrate follow-through on strategic GTM & Commercial priorities, translating senior leader asks into clear actions and progress updates.
- Prepare the Chief Commercial Officer for key executive, governance, and customer-facing meetings.
- Represent the Chief Commercial Officer / GTM & Commercial perspective in cross-functional meetings.
- Drive senior stakeholder alignment on high-priority GTM & Commercial topics.
Requirements
- Experience working in virtual and multinational teams.
- Proven record of delivering goals in matrix organizations.
- Ability to understand and communicate strategic issues at Board/Director level.
- Ability to work proactively on a day-to-day basis with minimum guidance on ad-hoc requirements.
- Ability to manage multiple and changing priorities and take accountability for decisions made.
- Strong communication and presentation skills.
- Proven ability to influence stakeholders at all levels of the organisation.
Skills
- Communication skills
- Presentation skills
- Influencing skills
Location
- Albania
- Egypt
- Hungary
- India
- Romania
- Spain
- Turkey
- UK
- Germany
- Ireland
Work Type
- Full-time
About the Company
- VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
- As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth.
- With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient.
- This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
- We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
Equal Opportunity
- Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.