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About the Role
Join the Mobius team, a critical engineering group responsible for ingesting, transforming, and managing data that powers NIA analytics. This role involves working on a highly scalable enterprise platform at the center of a mature analytics ecosystem used by multiple product teams and customers worldwide. You will contribute to new feature development, platform enhancements, and architectural improvements, while also shaping how AI-assisted development accelerates software delivery.
Responsibilities
- Design and build scalable backend services using C#
- Develop and optimize high-volume ETL and data ingestion pipelines
- Design, tune, and maintain complex Microsoft SQL Server environments
- Troubleshoot performance challenges across large-scale distributed systems
- Investigate customer-facing production issues and drive resolution
- Partner closely with multiple engineering teams that depend on Mobius-managed data
- Use AI-assisted development tools to analyze requirements, accelerate coding, review implementations, and create automated testing strategies
- Contribute to new feature development, platform enhancements, and architectural improvements
- Work on a platform that directly supports advanced speech and interaction analytics
Requirements
- 7+ years of software development experience
- Strong C# / .NET backend development experience
- 4+ years of Microsoft SQL Server experience in production environments
- Experience with Query optimization, Performance tuning, Database partitioning, Extended Events, and Resolving I/O and latch contention issues
- Experience building high-volume data processing systems
- Experience with ETL and data movement solutions
- Strong troubleshooting and analytical skills
- Excellent communication and collaboration skills
Skills
- C#
- .NET
- Microsoft SQL Server
- Query optimization
- Performance tuning
- Database partitioning
- Extended Events
- I/O contention resolution
- Latch contention resolution
- ETL
- Data movement solutions
- AI tools
- Microservices architecture
- Distributed systems development
- ElasticSearch
- CI/CD
Location
- Remote
- Office
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
Benefits
- NiCE-FLEX hybrid model (2 days office, 3 days remote)
- Endless internal career opportunities
About the Company
- NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety.
- NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions daily.
- Known as an innovation powerhouse that excels in AI, cloud and digital.
- Consistently recognized as the market leader in its domains.
- Over 8,500 employees across 30+ countries.
Equal Opportunity
- NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.