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About the Role
The Sales Manager is the community’s lead sales professional, responsible for driving new-home sales and creating an exceptional experience for every customer. This commission-based role focuses on generating traffic, converting prospects, guiding customers through their homebuying journey, and consistently achieving sales goals. As the face of Brookfield Residential, the Sales Manager embodies ownership and accountability for the entire sales process within their community, showcasing the value of our homes and neighborhoods.
Responsibilities
- Ensure the overall sales process is effective and dedicated to achieving goals.
- Contribute to creating and implementing efficient sales and administrative programs.
- Meet or exceed sales targets as outlined in the Business Plan.
- Suggest and evaluate innovative ideas to improve sales pace and customer satisfaction.
- Develop and carry out an ongoing prospecting plan using various communication channels.
- Influence prospects to transition into homebuyers through proactive engagement.
- Provide personalized presentations to all prospects and a welcoming experience.
- Share comprehensive product and company information with customers.
- Build strong relationships with internal and external partners to generate leads.
- Professionally present and market sales center products, quick move-in homes, and model homes per company standards.
- Present and manage new home sales agreements, ensuring accurate system entry.
- Maintain effective communication with prospects and homeowners, including prompt lead follow-ups.
- Emphasize customer satisfaction as core business driver, playing a critical role in delivering a flawless home-buying experience.
- Gain a deep understanding of business processes (construction, estimating, marketing and administration) to enhance customer experience.
- Regularly interact with construction and purchasing teams to address sales- related challenges and changes.
- Ensure all company assets, including the sales center, model homes, quick move-in homes are professionally presented and marketed per company standards.
- Develop and implement innovative marketing solutions, explore alternative channels, and highlight product differentiation to enhance market appeal.
- Conduct ongoing competitive analyses, including reviews of product positioning, sales princes, premiums and marketing incentives.
- Research and evaluate market trends in both new home and resale markets.
- Compile and deliver detailed weekly reports on competitive insights.
- Assist in negotiations and conflict resolution during sales and escrow processes, advancing issues as necessary.
- Ensure timely and accurate submission of all required information for delivering sales contracts.
- Maintain active involvement in the regional residential community and homebuilding industries to stay informed and connected.
Requirements
- 5+ years of sales and providing an exceptional customer experience.
- New home or residential home sales experience is preferred.
- Proficient in computer knowledge and skills, CRM software experience.
Skills
- Exceptional communication, time-management and interpersonal skills.
Location
- Austin
Work Type
- Full-time
Experience Level
- 5+ years of sales experience
Education Level
- Post-secondary diploma or degree in business or related area preferred
Salary/Compensations
- Commission-based
Benefits
- Competitive compensation and total rewards package
- Excellent extended medical, dental, and vision benefits beginning day 1
- 401(k) matching, vesting begins day 1
- Career development programs
- Paid volunteer hours
- Paid parental leave
- Family planning assistance, including IVF, surrogacy and adoption options
- Wellness and mental health resources
- Pet insurance offering
About the Company
- Brookfield Residential is a leading North American land developer and homebuilder for over 65 years, committed to creating the best places to call home.
- As part of Brookfield — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere.
- We are reimagining real estate from the ground up.
Equal Opportunity
- Brookfield Residential participates in the E-Verify process to confirm the eligibility of candidates to work in the United States.
- We are proud to create a diverse environment and are proud to be an equal opportunity employer.
- We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.