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About the Role
A Host is the first and last point of contact with guests at a restaurant, responsible for greeting, seating, and saying goodbye to guests while maintaining the flow of the restaurant during service. This role diligently and efficiently manages seating in Eataly’s restaurants and reports to the Restaurant Managers.
Responsibilities
- Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
- Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
- Takes and manages reservations in restaurants that allow reservations
- Balances the guest flow among the service stations, considering requests for a particular table or server based on availability
- Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
- Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
- Performs other duties as required or assigned
Requirements
- 1+ year of experience in a high-volume restaurant
- Basic computer skills
- Excellent communication skills
- Availability to work onsite with a flexible schedule often including evenings and weekends
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1+ year of experience
Education Level
- High school diploma or equivalent preferred
Salary/Compensations
- CAD $17.60 hourly, plus tips
Benefits
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
About the Company
- Eataly is the world’s largest artisanal Italian food and beverage marketplace.
- Each Eataly is different, with its own character and own theme.
- All Eataly locations aim for guests to Eat authentic Italian food, Shop high-quality Italian, local and homemade products, and Learn through classes and product knowledge.
Equal Opportunity
- Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code.
- The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability).
- Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds.
- Eataly welcomes and encourages applications from people with disabilities.
- Accommodations are available on request for candidates taking part in all aspects of the selection process.
- Please advise Human Resources if you require accommodation.
- Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.