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About the Role
The Gourmet Server at GiGi’s is responsible for delivering an exceptional, detail-driven dining experience. This role requires a deep knowledge of the menu, wine, and service standards, combined with the ability to anticipate guest needs and execute flawless service in a high-volume, upscale environment. The ideal candidate embodies professionalism, confidence, and genuine hospitality, serving as a key ambassador of the GiGi’s experience.
Responsibilities
- Provide warm, polished, and attentive service from greeting through departure
- Anticipate guest needs and personalize the dining experience
- Maintain a strong presence on the floor while managing multiple tables seamlessly
- Handle guest feedback with professionalism and resolve concerns promptly
- Demonstrate expert knowledge of food, wine, and cocktail offerings
- Confidently describe dishes, ingredients, and preparation techniques
- Guide guests through menu selections and provide thoughtful recommendations
- Execute strategic upselling to enhance the guest experience
- Follow refined service standards including proper pacing, coursing, and table maintenance
- Ensure accuracy of all orders entered into Simphony POS
- Coordinate with kitchen and bar teams to ensure timely and accurate delivery
- Maintain impeccable table presentation and attention to detail
- Work closely with support staff, runners, and bartenders to ensure seamless service
- Contribute to a positive, professional team environment
- Assist in maintaining overall dining room standards and cleanliness
Requirements
- Previous experience in upscale or fine dining preferred
- Strong knowledge of food, wine, and service etiquette
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced, high-volume environment
- Flexible schedule, including weekends and holidays
- Ability to stand and walk for extended periods
- Must be able to lift, push, or carry up to 40 lbs
- Frequent bending, stooping, and reaching
- Comfortable working in a high-energy, loud, and fast-paced environment
Skills
- Hospitality
- Guest engagement
- Attention to detail
- Composed
- Confident
- Solution-oriented
- Genuine connection with guests
Location
- Montauk, NY
Work Type
- Full-time
Salary/Compensations
- $17 per hour plus tips
Benefits
- Paid time off
- Employee discounts on accommodations
- Employee discounts on dining
- Employee discounts on spa services
About the Company
- Gurney’s Resorts & Seawater Spa is a premier luxury destination offering unparalleled oceanfront experiences in Montauk.
- Our mission is to create a unique, effortlessly elegant experience for our guests.
- GiGi’s is a refined coastal dining experience set within Gurney’s, offering seasonal, ingredient-driven cuisine with panoramic ocean views.
- Rooted in a modern, farm-to-table philosophy, GiGi’s blends elevated culinary technique with warm, intuitive hospitality.
- Our service style is polished yet approachable, delivering memorable, luxury dining experiences that reflect the sophistication of a world-class oceanside destination.