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About the Role
The Store Manager leads all facets of the business to achieve objectives, meet and exceed sales and KPI goals, and promote brand engagement. They are responsible for delivering an extraordinary client experience, ensuring operational integrity, and inspiring the team.
Responsibilities
- Drive and maximize store profitability by exceeding sales targets.
- Provide exceptional customer service and build client loyalty.
- Analyze store performance and implement business action plans.
- Manage stock levels and ensure compliance with visual merchandising guidelines.
- Recruit, train, coach, and develop the store team.
- Conduct daily briefings and performance reviews for the store team.
- Enforce operational policies, including loss prevention.
- Maintain awareness of market trends and competitor activities.
- Organize and execute events and outreach initiatives.
Requirements
- Undergraduate Degree or equivalent experience.
- 4+ years of experience in the luxury sector.
- Proficiency in Microsoft Office Suite (Excel and Outlook).
- Proven ability to drive results and manage a team.
- Strong communication, organizational, and entrepreneurial skills.
- Commercial awareness and business acumen.
- Talent for managing, coaching, and developing a team.
- Well-connected with strong engagement abilities.
- Passionate for retail sales with elevated clienteling skills.
- Strong aspiration for team development and performance management.
Skills
- Microsoft Office Suite
- Microsoft Excel
- Microsoft Outlook
- Sales Leadership
- Customer Service
- Clienteling
- Relationship Building
- Visual Merchandising
- Loss Prevention
- Human Resource Management
- Communication
- Organizational Skills
- Managerial Skills
- Entrepreneurial Skills
- Commercial Awareness
- Business Acumen
- Team Development
- Performance Management
Location
- Onsite
Work Type
- Full-time
Experience Level
- 4+ years
Education Level
- Undergraduate Degree or equivalent experience
Salary/Compensations
- $70,000 - $95,000 per year
About the Company
- ETRO is a fashion house that has defined Italian style around the world since 1968.
- ETRO creates luxury clothing and accessories for men and women, emphasizing research into textiles, attention to detail, passion for travel, and sartorial tradition.
Equal Opportunity
- We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
- Company policy prohibits discrimination based on race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
- The Company will endeavor to provide reasonable accommodation for employees and prospective employees with disabilities and for religious observance or practices.
- Contact HRUSA@Etro.com for assistance with applications or interviews.