Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Senior E-billing Coordinator role.
Rezi rewrites your resume against Osler, Hoskin & Harcourt LLP's job description. Free.
Tailor your resume to this Senior E-billing Coordinator role.
Rezi rewrites your resume against Osler, Hoskin & Harcourt LLP's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Senior E-billing Coordinator posting at Osler, Hoskin & Harcourt LLP — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Senior E-billing Coordinator posting at Osler, Hoskin & Harcourt LLP — free, in seconds.
About the Role
The Senior E-Billing Coordinator supports the Firm's electronic billing function, ensuring timely and accurate submission of client invoices and resolution of billing issues. This role acts as a subject matter expert for billing and e-billing processes, including complex submissions, rejections, appeals, reporting, and payment resolution. The position involves collaborating with various internal teams and client contacts to ensure efficient resolution of billing matters and timely invoice payments. As a senior team member, this individual will provide training, support process improvements, and serve as a key resource for billing inquiries.
Responsibilities
- Manage client e-billing processes, including invoice submissions, follow-up, and issue resolution.
- Review and resolve e-bill rejections, short pays, appeals, and billing discrepancies.
- Handle complex client billing requirements, including UTBMS and activity code compliance.
- Respond to billing and e-billing inquiries from clients and internal stakeholders.
- Monitor outstanding billing issues and partner with Accounts Receivable to support timely payment collection.
- Participate in client calls to discuss invoice status, payment issues, billing appeals, and rejection resolution.
- Liaise directly with client billing contacts, including large financial institutions and corporate clients.
- Maintain accurate client and matter records and ensure compliance with client billing guidelines.
- Prepare billing reports, reconciliations, and management reporting.
- Develop training materials and provide billing and e-billing training to team members and timekeepers.
- Act as a subject matter expert for billing systems, processes, and best practices.
- Identify opportunities and participate in improving billing processes, reducing invoice rejections, enhancing reporting capabilities, and supporting implementation of system enhancements.
- Provide backup support to Billing team members as required.
- Deliver a white-glove client service experience through proactive communication, personalized support, issue resolution, and relationship management, ensuring a high level of responsiveness and client satisfaction.
Requirements
- Minimum of 3 years of e-billing, legal billing, finance, accounting, or Accounts Receivable experience.
- Experience in a legal or professional services environment is strongly preferred.
- An equivalent combination of education, training, and relevant experience may be considered.
- Ability to lead client discussions regarding invoices, payments, appeals, and billing issues.
- Ability to manage multiple priorities in a fast-paced environment.
- Ability to work independently and drive issues to resolution.
- Background and reference checks, including a criminal record check, credit check, and employment and educational verifications, are required.
Skills
- Strong understanding of legal billing, e-billing, and Accounts Receivable processes.
- Experience with CMS/Aderant, E-billing Elite, SAP, Prebill Viewer, Power BI, or similar systems.
- Knowledge of LEDES billing formats, UTBMS coding structures, and client-specific billing guidelines.
- Strong Microsoft Excel skills.
- Strong analytical skills.
- Strong problem-solving skills.
- Excellent communication abilities.
- Excellent stakeholder management abilities.
- Strong attention to detail.
- Positive, resilient, and client-focused approach.
Location
- Toronto
- Montréal
- Ottawa
- Vancouver
- Calgary
- New York
Work Type
- Hybrid
- Primarily in-office
- Remote up to 1 day per week
Experience Level
- Senior
Salary/Compensations
- $70,000 - $80,000 annually
About the Company
- Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms.
- Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada.
- More than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York.
- Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena.
- Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas.
- Osler is a dynamic and exciting place to begin a career or carve out a new path.
Equal Opportunity
- Osler is committed to fostering a diverse and inclusive work environment, and we welcome and encourage applications from people with disabilities and people with diverse backgrounds, identities, and cultures.
- Accommodations are available upon request for candidates in all phases of the selection process.