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About the Role
Cerise Fine Catering, Sodexo Live! is seeking an experienced and energetic Banquet and Bar Supervisor for the Automotive Building in Toronto. This role involves leading banquet and bar operations, overseeing event staff, and ensuring exceptional guest experiences in a fast-paced event environment.
Responsibilities
- Supervise banquet and bar staff before, during, and after events.
- Lead pre-shift meetings and communicate event expectations.
- Coordinate event set-up, food and beverage service, and event breakdown.
- Ensure Banquet Event Orders (BEOs) are executed accurately.
- Oversee bar operations, including setup, inventory, stock replenishment, cash handling procedures, and responsible alcohol service.
- Ensure compliance with Smart Serve, liquor legislation, and Company policies.
- Maintain company standards for guest service, food safety, sanitation, and workplace safety.
- Resolve guest concerns professionally and make operational decisions during events.
- Collaborate with Culinary, Sales, Stewarding, Beverage, and Operations teams.
- Assist with staff training, scheduling, performance coaching, and maintaining a positive team culture.
Requirements
- Previous supervisory experience in banquet, catering, restaurant, hotel, or event operations.
- Experience supervising bar operations is considered a strong asset.
- Valid Smart Serve Certification.
- Experience in unionized environments is an asset.
- Strong leadership, communication, and organizational skills.
- Ability to lead teams in a fast-paced, high-volume hospitality environment.
- Excellent guest service, problem-solving, and decision-making abilities.
- Flexible availability, including evenings, weekends, and holidays.
- Ability to stand for extended periods and lift up to 50 lbs.
Skills
- Leadership
- Communication
- Organization
- Guest Service
- Problem-solving
- Decision-making
- Smart Serve
Location
- Toronto, ON
Work Type
- Full-time
Experience Level
- Supervisor
Benefits
- Opportunities for career growth and professional development.
- Competitive compensation.
About the Company
- Cerise Fine Catering, Sodexo Live! operates at one of Toronto's premier event venues.
- Sodexo Live! is a global leader in catering and hospitality services.
Equal Opportunity
- Cerise Fine Catering, Sodexo Live! is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, ancestry, place of origin, political belief, religion, marital status, family status, disability, sex, sexual orientation, gender identity or expression, age or any other applicable Provincially protected status.