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About the Role
Join Whatnot as a Category Lead and take charge of scaling a category on the platform. You will define the strategic vision for your category and collaborate with cross-functional teams to achieve it, manage a team, and drive category growth.
Responsibilities
- Define the strategic vision of your category.
- Map the market, analyze data, and engage with sellers and buyers to build a perspective on category scaling.
- Develop an action plan for addressing key challenges and opportunities within the category.
- Manage a team of dotted line reports in account management, sales, and marketing.
- Onboard and grow sellers, activate influencers, and run community events.
- Develop and mentor team members to take ownership of key initiatives.
- Source, execute, and manage high-priority partnerships in the category.
- Define and monitor key success metrics using data insights to prioritize focus areas.
- Identify category unlocks and collaborate with cross-functional teams to implement solutions that drive step-change growth.
- Propose and execute tests with executives to adapt to evolving category needs.
- Act as an advocate for the mission by building relationships with top sellers and buyers.
- Ensure the product meets the needs of sellers and buyers.
- Guide the team to understand core business and product components for effective seller pitching and community growth.
- Use Whatnot as both a buyer and a seller as part of the job.
Requirements
- 5+ years of experience in a fast-paced, client-facing role in high-output environments (e.g., Strategy Consulting, Venture Capital, Private Equity, or partnerships at a fast-paced tech company).
- Passion for Whatnot's mission and a relentless drive to improve user experiences.
- Ability to operate as a player/coach and produce results in ambiguous environments.
- Scrappiness and willingness to take on any task.
- Fluent English.
- Deep understanding of the UK market.
- World-class leadership experience with managing and developing a team.
- Deep analytical skills and comfort with data manipulation for business insights.
Skills
- Category Management
- Strategic Vision
- Market Analysis
- Data Analysis
- Seller and Buyer Engagement
- Action Planning
- Team Management
- Account Management
- Sales
- Marketing
- Influencer Activation
- Community Events
- Partnership Management
- Data Monitoring
- Cross-functional Collaboration
- Product Development
- Operations
- Engineering Collaboration
- Executive Communication
- Relationship Building
- Product Pitching
- Community Growth
- Marketplace Dynamics
- Creator Communities
- Live E-commerce
Location
- Remote (co-located team)
- London, UK
Work Type
- Remote
- Hybrid
Experience Level
- 5+ years
Benefits
- Generous Holiday and Time off Policy
- Health Insurance options (Medical, Dental, Vision)
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning (adoption, fertility expenses)
- Retirement/Pension plans internationally
- Monthly allowance to dogfood the app
- 16 weeks of paid parental leave + one month gradual return to work
About the Company
- Whatnot is the largest live shopping platform in North America and Europe.
- Sellers build businesses across hundreds of categories including trading cards, fashion, electronics, and live plants.
- Building live commerce at a scale never done before in the West.
- Shaping the development of a new industry.
- A remote co-located team with hubs across the US, UK, Ireland, Poland, Germany, and Australia.
- Moves fast, stays close to users, and focuses on high-impact work.
- One of the fastest-growing marketplaces.
- Named the #1 Best Startup Employer in America by Forbes.
- Enables anyone to turn their passion into a business and bring people together through commerce.
Equal Opportunity
- Whatnot is proud to be an Equal Opportunity Employer.
- Values diversity and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law.
- Believes that work is better and company culture is improved by encouraging, supporting, and respecting different skills and experiences.