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About the Role
The Bilingual Specialist, Total Rewards will administer and communicate firm benefit programs and pension plans by handling inquiries, processing enrollments, leading orientation sessions, and ensuring compliance with regulatory requirements.
Responsibilities
- Efficiently and accurately provide responses to questions submitted to the Total Rewards Centre of Expertise via our dedicated HR Services inbox and Service Now.
- Assign requests received through the HR Services email inbox or via ServiceNow to the various team members involved in these activities.
- Process requests on all benefit-related matters from all members of the firm, as well as retirees.
- Timely administration of Firm benefit programs such as coordinating wellness, technology, tuition reimbursement programs, corporate agreements and discounts updates.
- Update the various eligibility lists for our benefit programs with our suppliers at a set regular frequency.
- Process of monthly invoices from benefit suppliers.
- Provide logistic and administrative support to the team.
- Ensure the accessibility and accuracy of information on employee benefits in the documentation provided to firm members.
- Complete all monthly and annual recurring activities of the centre of expertise within the prescribed timeframes.
- Facilitate orientation sessions on employee benefits for new firm members.
- Coordinate and lead bi-weekly new-hire benefits orientation sessions, for our staff members and associates.
- Send relevant communication to Firm members to ensure that they take the appropriate actions in Workday for their enrollment and follow up accordingly.
- Manage in-year and annual enrolments, transfers, and member communications for the DC pension and Group RRSP.
- Track weekly RRSP enrolments to ensure appropriate actions are taken by our Firm members and process Defined Benefit plan settlements and estimates.
- Support pension-plan regulatory filings across Ontario, British Columbia, and Quebec.
- Optimize benefits-related processes by creating Standard Operating Procedures (SOP).
- Support broader Total Rewards initiatives and projects.
Requirements
- Bachelor's degree in administration or human resources, or other equivalent education relevant to the role.
- Bilingualism (English and French) both spoken and written is required.
- Minimum three years of experience in a similar position linked to benefits administration.
- Proven experience utilizing Workday, especially within the Benefits module.
- Proficiency in Microsoft Office suite software, including Excel at an intermediate level.
- Excellent time management and planning skills to manage workload fluctuations, and must be able to meet critical deadlines.
- Great attention to details and proactive to carry out job responsibilities with minimal supervision.
- Works well under pressure within non flexible deadline and adjusts to changing needs of the Firm.
- Experience in a fast-paced environment.
- Personable, approachable disposition; has strong professional acumen.
- Able to handle confidential information, exercising tact and discretion in dealing with people and/or sensitive issues.
Skills
- Benefits administration
- Pension plans
- Workday (Benefits module)
- Microsoft Office Suite (Excel intermediate)
- Time management
- Planning
- Attention to detail
- Proactive
- Working under pressure
- Adaptability
- Professional acumen
- Confidentiality
- Tact
- Discretion
Location
- Montreal
Work Type
- Full-time
Experience Level
- Minimum 3 years of experience in benefits administration
Education Level
- Bachelor's degree in administration or human resources, or other equivalent education relevant to the role.
Salary/Compensations
- $65,000 - $75,000 annually
Benefits
- Outstanding benefits from day one
- Insurance premiums paid by the Firm
- Wellness reimbursements
- Technology reimbursements
- Competitive compensation
- Paid overtime
- Generous time off
- Day off to volunteer
- Day off for your birthday
About the Company
- McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world.
- Offices in Toronto, Montréal, Québec City, Calgary and Vancouver.
- Recognized as one of Canada’s Top 100 Employers for eleven consecutive years.
- Recognized as one of Canada’s Best Diversity Employers for fourteen consecutive years.
- Culture is guided by The McCarthy Way—our shared approach to working with clients and with each other.
- The McCarthy Way is built on four core elements: Excellence, Collaboration, Inclusion, and Innovation.
- Commitment to professional development and growth opportunities.
- Culture that fully embraces and encourages two-way feedback.
- Strong community involvement.
- Commitment to equity, diversity and inclusion.
- A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.
Equal Opportunity
- McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment.
- Please notify us if you require accommodation at any time during the recruitment process.