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About the Role
The Call Center Dispatcher is responsible for responding to inbound calls and requests for service needs by allocating the accurate resources to facilitate the transport of goods and services.
Responsibilities
- Performs and coordinates a variety of duties related to dispatch and scheduling
- Responsible for receiving calls for service; prioritizes and coordinates the service requests
- Works closely with management and the dispatch team to communicate needs and ensure timely guest service
- Handles and maintains of all records and documentation of service requests; uses software to log activity
- Provides customer service and maintains a friendly and effective demeanor toward customers, guests, clients, and co-workers
- Other duties and tasks as assigned by manager
Requirements
- Previous experience in transportation dispatch or related field preferred
- Must have a solid understanding of software applications
- Demonstrates strong social skills, accuracy, and attentional to detail
- Proven interpersonal and communication skills, both written and verbal
- Must be available to work flexible hours including evenings and weekends
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Skills
- social skills
- accuracy
- attentional to detail
- interpersonal skills
- communication skills
- written communication
- verbal communication
Salary/Compensations
- $19.00 to $19.00
Benefits
- medical
- dental
- vision
- work/life resources
- retirement savings plans like 401(k)
- paid days off
- parental leave
- disability coverage
About the Company
- Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
- The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.
- Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
- We believe a career should develop your talents, fuel your passions, and empower your professional growth.
- So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Equal Opportunity
- We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.