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About the Role

As Staff Product Manager, Underscored, you will own the end-to-end user journey for the next iteration of CNN Underscored. As part of CNN’s New Business division, dedicated to expanding beyond traditional news, you will shape the future of digital shopping guidance. We’re seeking a product leader who deeply understands an audience's unique mindsets, shopping behaviors, and pain points, and can translate those insights into a cohesive, trusted product experience from purchase discovery through decision and beyond.

Responsibilities

Lead the end-to-end experience and user lifecycle of Underscored, ensuring every stage of the user journey feels seamless, intentional, and valuable.
Deeply investigate user segments, shopping habits, and real-world alternatives. Conduct continuous qualitative and quantitative research to identify friction points and build solutions tailored to user mental models.
Partner closely with Design, UX Research, Engineering, and Editorial leads to translate core customer insights into clear product hypotheses, wireframes, and scalable solutions.
Steer the team in strategic product areas with high complexity and ambiguity.
Define core performance metrics that balance business goals with genuine user utility, ensuring we build products people trust and return to repeatedly.
Generate product briefs, user stories, and all documentation to drive alignment across the team.
Help run team ceremonies to ensure progress stays on-track.
Lead the execution of an MVP and evolve it iteratively based on user and business needs.

Requirements

8+ years of consumer-facing product management experience, with experience leading complex and ambiguous customer problems, particularly in the shopping, commerce, decision-making or loyalty space.
Demonstrated experience of taking a product or major business line through the full lifecycle, owning discovery, strategy, UX, launch, and iteration, rather than managing isolated features.
Deep expertise in user research, persona development, and Jobs-to-be-Done (JTBD) frameworks.
Thrives in ambiguous, zero-to-one or rapid evolution environments where cross-functional leadership is key.
Excellent communication and collaboration skills to effectively partner with a wide range of stakeholders.
Experience with editorial partners and a curiosity about content, formats, and story-telling.
A strategic thinker who can balance the needs of the user with the goals of the business.
Comfort with ambiguity and new product spaces.

Skills

User research
Persona development
Jobs-to-be-Done (JTBD) frameworks
Communication
Collaboration
Strategic thinking

Location

Remote

Work Type

Full-time

Experience Level

8+ years

Salary/Compensations

$133,000.00 - $247,000.00 per year

Benefits

Health insurance coverage
Employee wellness program
Life and disability insurance
Retirement savings plan
Paid holidays
Sick time
Vacation

About the Company

Warner Bros. Discovery (WBD) is a global media and entertainment company with a vast portfolio of iconic content and beloved brands.
WBD is dedicated to expanding beyond traditional news and shaping the future of digital content.
WBD offers career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow.
WBD is the home of the global digital revolution.

Equal Opportunity

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences.
Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
Qualified candidates with a disability who require adjustments or accommodations during the job application and/or recruitment process can visit our accessibility page for instructions to submit their request.