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About the Role
Primary responsibility is providing administrative assistance, service and support to the Property Manager and staff. Represents the company professionally to the general public and members of the community.
Responsibilities
- Greets and assists applicants, residents and guests.
- Prepares and maintains office and rental expense budgets.
- Prepares, types and files office correspondence including letters, reports, and spreadsheets.
- Writes service orders and maintains service order log.
- Answers telephones in a professional manner; directs calls and records messages.
- Orders office supplies and maintains inventory.
- Opens and closes office.
- Secures confidential files and maintains office equipment.
- Administers rent collection efforts with Property Manager including cash receipts, 14 day notices, legal correspondence, etc.
- Processes monthly Section 8 housing assistance payment billing.
- Processes income certifications/recertifications.
- Processes and transmits TRACS (Tenant Rental Assistance Certification System).
- Completes special projects assigned by manager.
- Coordinates turnover schedule with Maintenance Supervisor.
- Completes administrative leasing duties: intake and processing of applications, preparing and distributing applicant correspondence, interviewing eligible applicants, preparing lease packages.
- Conducts new resident orientation.
- Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
- Works patiently, professionally and cooperatively with residents and staff.
- Preserves and respects resident and applicant confidentiality.
- Follows company policies, rules and regulations.
Requirements
- High school diploma or G.E.D. required.
- Manual dexterity for competent use of office equipment.
- Ability to climb stairs and walk through the community.
- May occasionally visit properties and attend offsite meetings/training seminars.
Skills
- Strong computer proficiencies required.
- Intermediate proficiency with Word, Excel, PowerPoint, Outlook.
- Basic proficiency with Yardi desirable.
- Fluent in English.
- Strong oral and written communication skills.
- Highly organized and detail oriented.
- Ability to work in a fast paced environment where priorities change daily.
- Deadline driven.
- Demonstrates strong initiative and high level of professionalism.
- Teamwork
- Integrity/Ethics
- Dependability
- Customer Focus
- Adaptability/Flexibility
- Job Knowledge
- Communication
- Computer Skills
- Personal Organization Skills
- Interpersonal Skills
Location
- Albany, NY
Work Type
- Full-time
Experience Level
- Associates degree or equivalent experience (business management, operations, communications, and administrative support) preferred.
Education Level
- High school diploma or G.E.D.
Salary/Compensations
- $20.50 - $21.50 per hour
Benefits
- Health & Wellness Benefits (medical, dental, vision)
- HSA/FSA options
- 13 paid holidays per year
- Attractive paid time off policy (vacation, personal, sick, wellness, summer flex time, volunteer days, early close Fridays)
- 401k program with a company match
- 100% Company-Paid Life Insurance
- Voluntary life, critical illness, hospital care or accidental injury coverage options
- Employee Assistance Program (EAP)
- Childcare & Eldercare Support
- Career Development and Advancement Opportunities
About the Company
- Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing.
- Beacon currently owns and manages approximately 150 properties including affordable housing, market rate housing, and mixed income-housing.
- Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing.
- At Beacon, we strive to make a difference in our residents’ lives.
- We build outstanding communities that make enduring contributions to the vitality of our cities and towns.
- We create communities that serve a diverse cross section of our society.
- Our communities are healthy and vibrant.
- They are planned with care, consideration, and compassion.
Equal Opportunity
- Beacon Communities LLC is an Equal Opportunity Employer that seeks a diverse pool of candidates.
- We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class.
- All qualified applicants are encouraged to apply.
- Beacon Communities LLC participates in the E-Verify program.