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About the Role

Xylem is seeking a Sr. Import and Export Analyst to support global trade operations by ensuring import and export activities are compliant, efficient, and aligned with business needs. This role involves managing cross-border shipment processes, supporting customs compliance, maintaining trade documentation, and resolving operational issues. As a senior-level individual contributor, you will leverage your knowledge of international trade operations to independently manage complex issues while collaborating with internal teams and external partners.

Responsibilities

Coordinate and manage daily import and export activities to support the timely and compliant movement of goods across international borders.
Review shipping and customs documentation for completeness and accuracy, including commercial invoices, packing lists, broker instructions, certificates of origin, customs records, and other trade-related documentation.
Partner with customs brokers, freight forwarders, carriers, and internal stakeholders to support shipment execution, monitor customs clearance activity, and resolve shipment exceptions such as delays, holds, missing documentation, classification issues, and customs inquiries.
Ensure import and export transactions are processed in accordance with applicable trade laws, regulations, internal procedures, and company compliance requirements.
Support trade compliance activities including tariff classification, country of origin reviews, record retention requirements, denied party screening coordination, customs valuation support, and free trade agreement documentation, where applicable.
Prepare, analyze, and maintain reports related to shipment activity, service performance, transportation and duty-related costs, and compliance trends to support operational visibility and decision making.
Identify, investigate, and resolve complex import/export operational and compliance issues by applying knowledge of international trade regulations, transportation processes, and industry best practices.
Collaborate with supply chain, procurement, manufacturing, planning, customer service, finance, and logistics stakeholders to improve trade processes, strengthen compliance controls, and drive continuous improvement initiatives.
Develop and support standardized processes that improve operational efficiency, regulatory compliance, and execution consistency across global trade activities.
Serve as a resource for less experienced colleagues by providing guidance on trade processes, documentation requirements, compliance expectations, and problem resolution.

Requirements

Bachelor's degree in Supply Chain, Logistics, International Business, Business Administration, or a related field; equivalent combinations of education and relevant experience will also be considered.
Several years of experience in import/export operations, global logistics, customs compliance, international trade, or a related field.
Demonstrated experience coordinating cross-border shipments and supporting international transportation and customs processes.
Strong working knowledge of import/export documentation, customs entry processes, international shipment coordination, and trade compliance controls.
Experience working with customs brokers, freight forwarders, carriers, and cross-functional business partners in a global environment.
Strong analytical, problem-solving, and decision-making skills with the ability to independently manage complex issues and determine appropriate resolutions.
Proficiency in Microsoft Excel and ERP or related business systems.
Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
Strong written and verbal communication skills with the ability to influence and collaborate across multiple functions.
Demonstrated ability to work independently with minimal supervision while exercising sound professional judgment.
Experience in a manufacturing, industrial, or global distribution environment.
Knowledge of tariff classification, HTS codes, Incoterms, country of origin determination, customs valuation, trade data analysis, broker management, and multi-country shipping processes.
Experience supporting audits, compliance reporting, regulatory recordkeeping, duty optimization initiatives, or broader trade compliance programs.
Familiarity with free trade agreements, denied party screening processes, and global import/export regulatory requirements.
Professional certifications or advanced training in customs, logistics, supply chain, or international trade.

Skills

International trade operations
Cross-border shipment management
Customs compliance
Trade documentation
Operational issue resolution
International trade regulations
Transportation processes
Industry best practices
Microsoft Excel
ERP systems
Analytical skills
Problem-solving skills
Decision-making skills
Communication skills
Collaboration
Tariff classification
HTS codes
Incoterms
Country of origin determination
Customs valuation
Trade data analysis
Broker management
Multi-country shipping processes
Audit support
Compliance reporting
Regulatory recordkeeping
Duty optimization
Trade compliance programs
Free trade agreements
Denied party screening
Global import/export regulatory requirements

Location

Office-based or hybrid

Work Type

Office-based
Hybrid

Experience Level

Senior-level
Several years of experience

Education Level

Bachelor's degree in Supply Chain, Logistics, International Business, Business Administration, or a related field
Equivalent combinations of education and relevant experience

Salary/Compensations

$80,000 to $95,000 plus bonus

Benefits

Medical plans
Dental plans
Vision plans
401(k) with company contribution
Paid time off
Paid parental leave
Tuition reimbursement

About the Company

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.
As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use.
Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities.
Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark.
We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG).

Equal Opportunity

Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.