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About the Role
The Ritz-Carlton Ladies and Gentlemen create exceptional experiences for guests, setting the standard for luxury service worldwide. This role ensures the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully, contributing to the brand's reputation as a global leader in luxury hospitality.
Responsibilities
- Prepare special meals or substitute items.
- Regulate the temperature of ovens, broilers, grills, and roasters.
- Pull food from freezer storage to thaw in the refrigerator.
- Ensure proper portion, arrangement, and food garnish.
- Maintain food logs.
- Monitor the quality and quantity of prepared food.
- Communicate assistance needed during busy periods.
- Inform Chef of excess food items for use in daily specials.
- Inform Food & Beverage service staff of menu specials and out-of-stock menu items.
- Ensure the quality of food items.
- Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
- Prepare cold foods.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Protect company assets.
- Anticipate and address guests’ service needs.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Stand, sit, or walk for an extended period of time.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
Requirements
- At least 3 years of related work experience.
- No supervisory experience required.
Location
- Toronto
Work Type
- Full-time
Experience Level
- 3+ years
Education Level
- Technical, Trade, or Vocational School Degree
About the Company
- At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
- Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
- Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
- In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
- Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Equal Opportunity
- Marriott International is a dedicated equal opportunity employer, welcoming all and providing access to opportunity.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- The Ritz-Carlton Toronto takes seriously its obligations under provincial human rights and accessibility legislation.
- We are happy to provide accommodations to job applicants needing assistance.
- Accommodations can be requested by calling 905-366-5227 or emailing CanadaApplicationAccommodation@marriott.com for assistance with the job posting, online application, or interview.