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About the Role
Crusoe's People Operations team is seeking a Pre-Employment Programs Manager to own the orchestration of pre-employment checks, ensuring a smooth and compliant transition from offer acceptance to Day 1. This role involves managing vendor relationships, documenting processes, and administering background screening and drug/alcohol testing programs as the company scales.
Responsibilities
- Own the end-to-end relationship with Crusoe's background check and drug/alcohol testing vendor(s), including service performance, escalations, contract renewals, and issue resolution.
- Serve as the operational owner of every pre-employment check, coordinating with relevant teams and resolving exceptions.
- Oversee the administration of pre-employment drug & alcohol testing and support other testing programs, maintaining appropriate testing pools for DOT and non-DOT populations.
- Design and document the end-to-end pre-employment process, including a clear RACI.
- Partner with Compliance, Legal, and Employee Relations on adjudication decisions and recordkeeping.
- Serve as the connective tissue between Recruiting and Onboarding, ensuring seamless handoffs.
- Build training, documentation, and communications for relevant teams and hiring managers on pre-employment processes.
- Monitor key metrics to identify opportunities for improving efficiency, compliance, and consistency.
Requirements
- Experience administering background check and/or drug and alcohol testing programs, ideally within a high-growth or regulated environment.
- Proven ability to manage external vendor relationships, holding partners accountable to SLAs and resolving service issues.
- A track record of designing and documenting end-to-end processes, including defining roles and responsibilities across cross-functional teams.
- Working knowledge of FCRA and DOT/PHMSA screening and testing requirements.
- Experience partnering with Recruiting, Onboarding, Compliance, Legal, and Employee Relations.
- Comfort working within an ATS and HRIS (e.g. Ashby, Rippling).
- Meticulous attention to detail, with the ability to manage multiple candidates and cases simultaneously without missing a deadline.
- Bachelor's degree or equivalent professional experience.
- 5+ years of experience in People Operations, Recruiting Operations, or a related compliance function.
- Prior experience supporting a DOT-regulated workforce or other safety-sensitive population.
- Experience building or significantly overhauling a pre-employment or background screening program from the ground up.
Skills
- Vendor Management
- Process Design
- Regulatory Compliance
- Cross-Functional Collaboration
- ATS/HRIS Proficiency
- Attention to Detail
Location
- San Francisco, CA
Work Type
- Full-time
- Onsite
Experience Level
- 5+ years
Education Level
- Bachelor's degree or equivalent professional experience
Salary/Compensations
- $130,000 - $160,000 + Bonus
Benefits
- Competitive compensation and equity packages
- Restricted Stock Units
- Paid time off, paid holidays & leave of absence programs
- Comprehensive health, dental & vision insurance
- Employer contributions to HSA account
- Paid parental leave
- Paid life insurance, short-term and long-term disability
- Professional development & tuition reimbursement
- Mental health & wellness support
- Commuter benefits (parking & transit)
- Cell phone stipend
- 401(k) Retirement plan with company match up to 4% of salary
- Volunteer time off
- Global travel insurance & emergency assistance
- Daily meals allowance
- Additional perks & programs specific to location
About the Company
- Crusoe is an AI infrastructure company focused on accelerating energy and intelligence abundance.
- We are vertically integrated, owning and operating each layer of the stack from electrons to tokens.
- Our mission is to solve the power bottleneck for AI compute with an energy-first approach.
- We are building the future of AI infrastructure and seeking problem-solving individuals to join our team.
Equal Opportunity
- Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.