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About the Role
Support sales activities within the professional contractor, industrial, and distribution markets. Assist with customer communication, account support, and sales initiatives to achieve revenue and market growth goals. This role is ideal for someone early in their sales career interested in developing knowledge of the professional end-user market, who is organized, customer-focused, willing to learn, and comfortable supporting distributors, dealers, contractors, and internal sales teams.
Responsibilities
- Support day-to-day sales activities for accounts within the professional sales channel.
- Assist in preparing sales materials, customer updates, and account information to support revenue goals.
- Support and maintain relationships with distributors, dealers, contractors, and other channel partners.
- Support channel programs, contractor outreach, promotions, and customer engagement activities.
- Assist with pricing information, promotional programs, rebate tracking, and customer follow-up.
- Track sales activity, customer needs, market feedback, and competitive information and share relevant updates with the sales team.
- Collaborate with Marketing, Operations, Finance, and Supply Chain teams to help support customer programs.
- Assist with forecasting updates, account planning, CRM maintenance, trade shows, and customer meetings.
Requirements
- Bachelor’s degree in business, sales, marketing, or related field preferred; equivalent experience will also be considered.
- 0–2 years of sales, customer service, account support, or business-related experience preferred.
- Interest in working with distributor, dealer, contractor, industrial, or trade-focused customers.
- Basic understanding of sales processes, customer relationships, or channel sales preferred.
- Strong communication, organization, and follow-up skills, with a willingness to learn.
- Working knowledge of Microsoft Excel, PowerPoint, and CRM systems preferred.
- Willingness to travel occasionally for trade shows, partner events, and customer meetings.
- Experience or exposure to building products, industrial manufacturing, tools, safety equipment, plumbing, automotive aftermarket, or commercial equipment industries is helpful but not required.
- Familiarity with distributors, dealers, contractors, or professional trade organizations is a plus.
- Interest in supporting channel marketing, rebate programs, contractor engagement, or account initiatives.
Skills
- Communication
- Organization
- Follow-up
- Microsoft Excel
- Microsoft PowerPoint
- CRM systems
Location
- Onsite
Work Type
- Onsite
- In-person
Experience Level
- 0-2 years
Education Level
- Bachelor's degree
Salary/Compensations
- USD $65,000.00/Yr. - USD $80,000.00/Yr.
Benefits
- Medical
- Dental
- Vision
- Retirement savings
- Paid time off
- Hands-on training
- Professional development opportunities
About the Company
- The Fountainhead Group is a family-owned and operated company dedicated to the success and longevity of its business, employees, and community.
- For over 130 years, FGI has been creating, innovating, and manufacturing liquid sprayer products for top brands and retailers.
- FGI operates four manufacturing and distribution centers in Central New York and Vandalia, Illinois.
- The company is committed to the betterment of its employees and local community, supporting over 350 local nonprofits through philanthropy and volunteer programs.
Equal Opportunity
- The Fountainhead Group is an Equal Opportunity Employer (AAE/EEO).
- All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, refugee or disability status.
- Over 12 languages are spoken at FGI, welcoming individuals regardless of language ability, education, or training.