Retail Team Lead Masonville at Freedom Mobile | CA | Rezi

Retail Team Lead Masonville at Freedom Mobile

Retail Team Lead Masonville

Freedom Mobile · CA

2 weeks ago

Retail Team Lead Masonville

Freedom Mobile · CA

15 days ago
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About the Role

Be a Freedom Mobile Brand Ambassador, provide outstanding customer service, ensure an engaging and exciting workplace, and drive continuous sales results. Supervise retail operations in assistance with the Store Manager.

Responsibilities

  • Open and close the store per Operating Policies, maintaining keys to the Store, and ensuring Store and Company assets are properly safeguarded and secured.
  • Communicate sales performance results with the Team and provide clear action plans to drive sales.
  • Assist in providing on-the-job training for new hires and the continued training and development of team members.
  • Meet personal targets while driving peers to achieve store goals through effective mentoring and training.
  • Execute store operations during scheduled shifts, including Inventory Management, Banking, and Merchandising.
  • Sell merchandise and process payments, ensuring accurate cash management practices.
  • Regularly update team members on sales progress and initiatives.
  • Lead by example in ensuring all standard operating policies, processes, and procedures are adhered to in the absence of the Store Manager.

Requirements

  • Minimum of 1-2 years of progressive Retail Sales experience.
  • Previous experience in the wireless industry is an asset.
  • A positive demeanor and a commitment to improvement that leads to outstanding customer experiences.
  • Ability to provide constructive feedback to peers.
  • Availability to work a variety of shifts including evenings, weekends and statutory holidays.

Skills

  • Multitasking
  • Organization
  • Time management

Location

  • Onsite

Work Type

  • Full-time

Experience Level

  • 1-2 years of progressive Retail Sales experience

Salary/Compensations

  • $18.37 per hour plus commissions

Benefits

  • Customizable health & dental benefits program
  • Company-matched pension
  • Wellness program
  • Employee Assistance Program
  • Virtual Healthcare

About the Company

  • At Freedom, we’re proud to be leaders in a movement that brings affordable wireless services to Canadians.
  • We are committed to creating and maintaining an accessible, equitable and inclusive workplace that reflects the diversity of the community to which we belong.
  • We strive to provide a work environment where each individual is valued and respected for who they are and can realize their full potential.

Equal Opportunity

  • We value your uniqueness!
  • We are happy to make accommodations to promote accessibility upon request. If you need an accommodation at any stage of the process, please don't hesitate to let us know when you first contact us.