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About the Role
Smile Train is seeking a Philanthropy Manager to build and grow its high-value donor program. This role involves managing a portfolio of high-capacity individual donors and prospects to secure significant gifts, proactively engaging them through strategic outreach, personalized stewardship, and compelling solicitations. The ideal candidate is a motivated relationship builder thriving in a fast-paced, vision-driven environment.
Responsibilities
- Develop and execute cultivation, solicitation, and stewardship strategies for a portfolio of approximately 130 mid-level and major donors and prospects with the capacity to make 5- and low 6-figure annual gifts.
- Effectively complete the moves management process and engage a portfolio of donors through meaningful connections including phone calls, personalized emails and mailings, face-to-face meetings, and other communications.
- Create and execute an annual engagement plan for each donor to retain and upgrade them, documenting all activities in the database.
- Prepare and personalize correspondence and fundraising materials, including donor stewardship and impact reports, funding proposals, briefing memos, and acknowledgment letters.
- Provide recommendations and assist in executing effective strategies to practice moves management and increase fundraising results.
- Assist the UK Director with developing projects to enhance the philanthropy program and support strategy briefs and leading preparation meetings.
- Help produce cultivation and stewardship programs for prospects and mid-level and major donors.
- Organize events for major donors and prospects.
- Complete research on major donors and prospects within data compliance requirements.
- Complete administrative tasks for the philanthropy program.
Requirements
- 5+ years of relevant experience with exposure to major gift donor cultivation, solicitation and stewardship processes preferred.
- A proven history of generating income in the £100,000’s and securing gifts of £25,000 or more.
- Demonstrated success in developing substantive donor relationships and in coordinating with senior management and program staff to execute donor engagement strategies.
- Excellent verbal and written communications skills and strong interpersonal skills with the ability to interact with both management and donors.
- Extremely detail-oriented with strong organisational and time management skills.
- Able to take ownership of a process and to use problem solving skills to resolve issues.
- Able to make sound decisions based on analysis, experience, and judgment.
- Able to function both independently and as part of a global team.
- Familiar with the MS Office and donor management systems.
- Knowledge of Salesforce preferred.
- Ability to travel, when necessary, for donor visits and organizational events is required.
Skills
- Relationship building
- Strategic outreach
- Personalized stewardship
- Compelling solicitations
- Moves management
- MS Office
- Donor management systems
- Salesforce
Location
- Hybrid
Work Type
- Full-time
- Hybrid
Experience Level
- 5+ years
Education Level
- Bachelor’s degree or equivalent
Salary/Compensations
- £45-£47K
Benefits
- Private medical insurance
- Life assurance
- Income protection
- Pension scheme with generous employer match
- Generous paid holiday package, public holidays, and sick time
- Paid parental leave
- Free access to professional mental health counseling
- Annual professional development stipend
- Opportunities to expand skills and continue learning
About the Company
- Smile Train is the world’s leading cleft-focused organization with a vision for a world where everyone has access to safe, high-quality comprehensive cleft care and can live a full and healthy life.
- They train and support medical professionals to provide free, life-changing, comprehensive cleft treatment.
- Since 1999, they have supported over 2 million cleft surgeries in 95+ countries.
- The team consists of creative and highly motivated individuals working to make a positive impact.
Equal Opportunity
- Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply.